College of the Great Smoky Mountains - Southwestern Community College, serving Jackson, Macon,  and Swain Counties and Cherokee/ Qually Boundary
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Learning Assistance Center - Jackson Campus

How Does It Work? / What Do We Do?

» LAC Services  » Math Assistance  » Writing & Research Assistance  » LAC Resources  » Contact Info

Getting Started
When you enter the LAC, please sign in on the clipboard, even if you’re studying alone or coming for a tutoring session. The facility, staff, and equipment are partially grant funded, and we want to show grant providers that students and faculty are making use of the LAC. Then feel free to ask the Learning Consultant(s) on duty for help, or you may work privately. Our staff members are easily identified by their colorful signs featuring their names and specialties.

LAC Services
One-on-one assistance without an appointment is available anytime that we are open, in just about every subject under the sun. However, keep in mind that not having appointments means that sometimes we might be busy with other students and you may need to wait a few moments before gaining assistance. Our busiest hours are from 10 a.m. to 2 p.m. (In addition to our services, you may get two regularly scheduled weekly appointments with a peer-tutor through Laurie Butler, ext. 231, in Student Support Services, located on the first floor of Oaks Hall.)
We can help you to learn the content area of any class (sociology, psychology, biology, physics, chemistry, religion, etc.), as well as offer tips on how to study better/smarter. We also can help when you’re stuck on a math problem or with papers and projects.
We’ll assist with and train you (beginners or advanced users) on using a computer, offering help with learning basic computer operation and troubleshooting computer problems as well as learning how different software programs (such as Microsoft Word, PowerPoint, Excel) work.
LAC staff members will proctor make-up exams. Ask your instructor if you can make up a quiz or test. He/she can leave the exam with your name on it in a folder; then you can take the exam in a controlled setting to promote academic honesty. We will return the completed exam to the folder where it will stay until your instructor retrieves it. We are proctoring an increasing number of exams for online courses.
Workshops are offered on various subjects related to college success, study skills, and life after college. Common topics include resume writing; preparing for job interviews; managing time; managing stress; effective studying and test-taking; presenting with PowerPoint; avoiding Internet scams, hoaxes, and viruses; and many others. Ask your instructor if he/she is interested in sponsoring a workshop in your classroom. Workshop materials are available in the LAC if you cannot attend a workshop.

Math Assistance
Please stop by, call, or check our LAC schedules posted at various locations on campus to discover when our math learning consultants (as well as science and social-science consultants) are on duty. Most of our learning consultants can help with basic math (such as 060), but it’s best to work with one of our math instructors for higher-level classes.
We can help with your homework, ensuring that you are solving problems correctly.
We can help you to prepare for math quizzes and exams.
The math videos in our Resource Library are very helpful and, thus, very popular.

Writing and Research Assistance
We try to have a writing/research learning consultant on duty at all times. In the inside wall after entering the LAC, there is a personnel chart showing who is on duty. Check each consultant’s specialty; writing/research instructors can best help with writing letters, essays, and papers.
You can come to us for ideas on getting started, making an outline, organizing a paper, structuring a paper, etc. We also can help you to edit and revise your draft(s). Your instructor might grade your paper then encourage you to work with a learning consultant and allow you to turn in a revised version to improve your grade.
We’ll help you to distinguish between a credible source for use in a research paper and sources that can’t be trusted, as well as between scholarly sources and popular sources. This is especially important when using websites in your research.
Academic databases are an excellent place to conduct research for a paper, but often students have never heard of them, can’t find them, or can’t get the search results that they are seeking. We can help to familiarize you with these valuable resources and to find what you are looking for.
LAC staff can help you to correctly cite the sources used in your research paper to avoid plagiarism (using MLA, APA, or other citation methods).

LAC Resources
A lending library of novels and books and videos on math, English, other academic subjects, reading, study skills, standardized test preparation, life skills, test-taking, and careers are available for checkout. Please ask a learning consultant to help you with the checkout procedure. You can keep most materials for two weeks, but we ask that you return math videos within a few days, because they are so popular.
Handouts in “The Column,” just outside of the LAC entrance, can help with math, basic writing, researching, avoiding plagiarism, citing sources, and working with computers, as well as a variety of other topics.
We can assist with color printing for special class projects.
We have computer software to do word processing, databases, spreadsheets, and PowerPoint presentations, plus ZoomText, a calculator, and Internet access, among others.
There are tutorial programs to help you to work through math problems at various levels, including Math 060, 070, 080, and 171. You’ll also find Math Check, EDUCO, and Basic and Intermediate Math on SkillsBank.
SkillsBank also offers writing, language, reading, and information skills help.
We have a “Lost and Found” basket, just in case. If you leave behind your disk, CD, or thumb drive, we will line it up in our windowsill for you.

CONTACT INFORMATION

Learning Assistance Center  
Southwestern Community College
101 Oaks Hall •  447 College Drive
Sylva NC 28779
800.447.4091 • 828.586.4091, ext. 325


Let Us Know If We Can Help!


SCC Ranks #4 in the Nation

 
 Last updated 1/22/09


 
Southwestern Community College • 447 College Drive • Sylva, NC 28779
828·586·4091 or 800·447·4091
fax 828·586·3129