Distance Learning - Southwestern Community College, Sylva, NC

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Blackboard Training

Students have two options for Blackboard training: choose online or hands-on training.

Online Training (anytime/anywhere)
	Go to the Blackboard serversing Username: visitor Password: scc

Hands-On Training (Attend one campus session)
	Campus: Hands-on Training (Attend one session) August 16, 2010, Monday, 8:00 AM - 9:00 AM, FH121 August 16, 2010, Monday, 4:00 PM - 5:00 PM, FH125 August 16, 2010, Monday, 5:30 PM - 6:30 PM, FH121 August 17, 2010, Tuesday, 9:00 AM - 10:00 AM, FH121 August 17, 2010, Tuesday, 5:30 PM - 6:30 PM FH121 August 18, 2010, Wednesday, 8:00 AM - 9:00 AM, FH121 August 18, 2010, Wednesday, 4:00 PM - 5:00 PM, FH125 August 18, 2010, Wednesday, 5:30 PM - 6:30 PM, FH121 August 19, 2010, Thursday, 9:30 AM - 10:30 AM, FH121 August 20, 2010, Friday, 11:00 AM 12:00 PM, FH121

Suggested browser for Windows users - Firefox 3.5. Download here.


Compatible Systems/Browsers with Blackboard 9.0

Helpful Blackboard Tutorials
				Messages (Dial-Up)
	Login Information (Dial-Up)			Messages (High Speed)
	Login Information (High Speed)			Messages (printable handout)
	Login Information (printable handout)			Send Mail (Dial-Up)
				Send Mail (High Speed)
	Communication Tools			Send Mail (printable handout)
		Announcements (Dial-Up)
		Announcements (High Speed)
		Communications Overview (Dial-Up)	Navigation Systems (Dial-Up)
		Communications Overview (High Speed)	Navigation Systems (High Speed)
		Course Content (Dial-Up)
		Course Content (High Speed)
		Discussions (printable handout)	MyGrades (Dial-Up)
		Dropbox (High Speed)
		Dropbox (Dial-Up)	MyGrades (High Speed)

Access Denied Problem
If you are receiving an Access Denied message when trying to login to Blackboard, you need to empty your cache (stored information on your computer). Do the following: Firefox Video tutorial - http://www.southwesterncc.edu/distlearn/blackboard/Bb_students/KnownProblems/FFcache/FFcache.html Text tutorial - http://www.southwesterncc.edu/distlearn/blackboard/Bb_students/KnownProblems/accessdenied.htm Internet Explorer Video tutorial - http://www.southwesterncc.edu/distlearn/blackboard/Bb_students/KnownProblems/IEcache/IEcache.html Text tutorial - http://www.southwesterncc.edu/distlearn/blackboard/Bb_students/KnownProblems/accessdeniedIE.html

Technical Support
If you need technical help with your online course, please fill out this form (select "Blackboard"). http://southwesterncc.edu/support/help/ithelpform.htm 800-447-4091 Ext. 4398

Additional Resources
	Flash Player Download
	Terminology

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