| Grade Center Problems - Instructors using Blackboard's Grade Center could experience an unusual bug when entering grades that could cause the spinning "Saving..." icon to display indefinitely. Any scores that you were recording when this problem occurred will not be properly recorded in the Grade Center and will need to be reentered. Try the following fixes. | |
| Update Your Browsers | |
| Update your browsers (Firefox 3, Internet Explorer 8) | |
| Clear Your Browser's Private Data - Firefox | |
| 1. Tools | |
| 2. Options | |
| 3. Privacy tab | |
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4. Always clear my private data when I close Firefox |
| Clear Your Browser's Private Data - Internet Explorer | |
| 1. Tools | |
| 2. Internet Options | |
| 3. Main tab | |
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4. Delete browsing history on exit |
| Java Check | |
| 1. Go to java.com | |
| 2. Click on "Do I have Java?" | |
| 3. If it recommends a download, install it. | |
| Disable Windows Firewall (campus computer only) | |
| 1. Click "Start" | |
| 2. "Settings" | |
| 3. "Control Panel" | |
| 4. "Windows Firewall" | |
| 5. "General" tab | |
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6. Select "Off" |
| Make Exceptions in Proxy - Firefox | |
| 1. Open Firefox | |
| 2. Tools | |
| 3. Options | |
| 4. "Advanced" tab | |
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5."Network" tab |
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6. "Settings" button |
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7. Add , southwesterncc.blackboard.com, classroom.southwesterncc.edu, classroom.blackboard.com |
| Disable Proxy - Internet Explorer | |
| 1. Open Internet Explorer | |
| 2. Tools | |
3. Internet Options |
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4. "Connections" tab |
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5. Click "LAN settings |
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6. Click "Advanced" |
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7. Add the possible URLs used: ; southwesterncc.blackboard.com; classroom.southwesterncc.edu; classroom.blackboard.com |