College of the Great Smoky Mountains - Southwestern Community College, serving Jackson, Macon,  and Swain Counties and Cherokee/ Qually Boundary



 Mark Buchanan, Physical Plant Manager
Mark Buchanan
Physical Plant Manager

800.447.4091, ext 599
or
828.586.4091, ext 599

 

 

 

 
» Faculty & Staff   » Human Resources

Maintenance Workorder System


Whether you need some help setting up for an event or changing out a ballast in your light fixture, our College’s maintenance staff has a new and improved method for responding quickly and efficiently.

Maintenance Direct
MaintenanceDirect is an internet-based work management tool that streamlines the work order process from request to completion.


New Users:
In order to be setup in the MaintenanceDirect system, new users must visit this Web site: http://www.myschoolbuilding.com/ and enter the college’s organization number in the space provided. (The organization number may be obtained from Chuck Reece (ext. 280) or Kathleen Breedlove (ext. 260) in the Human Resources Office).
Organization Account Numbeer

After clicking the “Submit Organization” button, users will be directed to a page where their college e-mail address is to be entered. This will be their unique username to access the system.
Fill in your email address below

Click “Submit” and the user will be directed to this page to fill in additional information:


fill in name, e-mail, phone

Note: This information will be saved after you submit your first request. New users are not saved until their first request has been submitted.

Click “Submit” again and the user will be directed to a page that looks like the following:
Welcome to SCC Maintenance
Thank you for using our internet service to submit work requests. This service helps us to promptly attend to your issues and concerns. Please complete this request form.
There are seven (7) steps involved to submit a maintenance request:
Step 1 Review this information
Step 2 Location – select the location for the work to be performed
Step 3 Select Problem Type (i.e., if unsure, select “Miscellaneous”)
Step 4 Describe the problem or request in detail
Step 5 Indicate the requested completion date
Step 6 Type in the Submittal Password (which may be obtained from Chuck Reece (ext. 280) or Kathleen Breedlove (ext. 260) in the Human Resources Office) in the space provided.
Step 7 Click “Submit”

Returning Users:
It is suggested once a user has been setup in the MaintenanceDirect system, that they add this link to their bookmarks or favorites. https://login.schooldude.com/login.asp?productid=md

Anytime a user should desire to check the status of previous requests they can login in and click on the My Requests tab.

 

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 Last updated 9/30/09


   
   
 
 
 
Southwestern Community College • 447 College Drive • Sylva, NC 28779
828·586·4091 or 800·447·4091
fax 828·586·3129