Telecommunicator
Certification Course:
This is a 47-hour course that
will provide participants with
the entry-level knowledge and
skills to practice as an emergency
services Telecommunicator. (North
Carolina certification course).
Topics covered during this course
will include civil liability,
systems and equipment, overview
of emergency services, communications
resources, call reception, prioritization
and resource allocation, broadcast
techniques, rules and procedures,
and training practicum. Students
and or agency must provide Telecommunicator
student manual. Call the PSTC
at 828-369-0591, to schedule this
training for your agency. Class
will not be held if not sufficient
enrollment.
• SCC, PSTC Call for times
and dates $120
Call the PSTC at
828.369.0591, to schedule this
training for your agency.
All
Telecommunicator students
are required to complete
physical forms |
| Topics covered
during this course will include: |
| 1. |
Orientation |
| 2. |
Introductory Topics for
the Telecommunicator |
| 3. |
Telecommunications Systems
and Equipment |
| 4. |
Civil Liability for Telecommunicators |
| 5. |
Interpersonal Communications |
| 6. |
Overview of Emergency Services |
| 7. |
Communications Resources |
| 8. |
Call Reception, Prioritization
and Resource Allocation |
| 9. |
Broadcast Techniques, Rules
and Procedures |
| 10. |
Telecommunicator Training
Practicum |
| 11. |
Course Review and Written
Examination |
| |
|
| Pre-register
early to ensure enrollment. |
| |
|
| Student’s
and/ or Agency must provide
the following: |
| |
Telecommunicator Training
Manual
The manual is available
at the North Carolina Justice
Academy Bookstore. Phone:
910.525.4151, ext. 4310 |
| Attn:
All Telecommunicator
students are required
to complete the following
physical forms: |
|
|
|
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|
|
|
For
more information contact
Public Safety Training Complex
225 Industrial Park Loop
Franklin, NC 28734
Phone: 828.369.0591
FAX: 828.369.2428
Email: cdowdle@southwesterncc.edu
|
