SCC Faculty/Staff Evaluation of College Services Results-2006
	Don't Know/  Cannot Judge		Strongly Disagree		Disagree		Agree		Strongly Agree		Total Responses	Mean	Standard Deviation
	#	%	#	%	#	%	#	%	#	%
I. ADMINISTRATIVE SERVICES
A. Bookstore
1. Bookstore staff provide service in a prompt, efficient and courteous manner.	12	11.2%	2	1.9%	3	2.8%	47	43.9%	43	40.2%	95	3.38	1.2362
2. Books and supplies are available when needed.	25	23.1%	2	1.9%	7	6.5%	48	44.4%	26	24.1%	83	3.18	1.4746
3. I am aware of when book orders are due.	42	39.3%	2	1.9%	5	4.7%	34	31.8%	24	22.4%	65	3.23	1.6819
4. I am informed by the Bookstore when textbooks are not available from the publisher.	43	40.2%	2	1.9%	9	8.4%	32	29.9%	21	19.6%	64	3.13	1.6488
5. Overall, I am satisfied with the services of the Bookstore.	12	11.2%	2	1.9%	3	2.8%	48	44.9%	42	39.3%	95	3.37	1.2324
B. Budgeting Process
6. I am involved in the process of budget planning for my program/service area.	27	25.0%	7	6.5%	12	11.1%	32	29.6%	30	27.8%	81	3.05	1.5531
7. I have ample time to develop my budget requests for submission.	36	34.0%	3	2.8%	13	12.3%	29	27.4%	25	23.6%	70	3.09	3.1480
8. The college budget is allocated by goals and priorities.	44	41.1%	7	6.5%	13	12.1%	28	26.2%	15	14.0%	63	2.81	1.5607
9. Allocated funds are available when needed.	31	29.0%	4	3.7%	13	12.1%	42	39.3%	17	15.9%	76	2.95	1.4955
10. Communication regarding departmental budgets is satisfactory.	31	29.0%	6	5.6%	18	16.8%	36	33.6%	16	15.0%	76	2.82	1.4730
11. The budgeting process is fair and equitable.	41	38.3%	7	6.5%	12	11.2%	30	28.0%	17	15.9%	66	2.86	1.5756
12. Overall, I am satisfied with the budget planning and allocation process.	35	32.7%	5	4.7%	15	14.0%	33	30.8%	19	17.8%	72	2.92	1.5475
C. Business Services
13. Business Services staff provide service in a prompt, efficient and courteous manner.	11	10.2%	4	3.7%	2	1.9%	46	42.6%	45	41.7%	97	3.36	1.2303
14. Travel reimbursement is made in a timely fashion.	33	30.6%	3	2.8%	5	4.6%	34	31.5%	33	30.6%	75	3.29	1.6522
15. Payroll is computed accurately.	10	9.3%	2	1.9%	1	0.9%	36	33.3%	59	54.6%	98	3.55	1.1945
16. Payroll inacuracies are corrected in a timely manner.	41	38.0%	2	1.9%	0	0.0%	29	26.9%	36	33.3%	67	3.48	1.7729
17. Communication with Business Services is open.	12	11.1%	4	3.7%	3	2.8%	43	39.8%	46	42.6%	96	3.36	1.2715
18. Overall, I am satisfied with the services of Business Services.	6	5.6%	3	2.8%	2	1.9%	50	46.7%	46	43.0%	101	3.38	1.0199
D. Campus Phone/Mail
19. The telephone system meets my needs.	3	2.8%	9	8.3%	10	9.3%	54	50.0%	32	29.6%	105	3.04	0.9895
20. The voice mail system is effective.	6	5.6%	7	6.5%	15	13.9%	48	44.4%	32	29.6%	102	3.03	1.0891
21. Paper mail and packages are distributed in a timely manner.	3	2.8%	1	0.9%	2	1.9%	46	42.6%	56	51.9%	105	3.50	0.8196
22. Fax equipment is accessible.	10	9.3%	7	6.5%	5	4.6%	51	47.2%	35	32.4%	98	3.16	1.2082
23. Incoming faxes are distributed in a timely manner.	11	10.2%	2	1.9%	6	5.6%	55	50.9%	34	31.5%	97	3.25	1.1691
24. Overall, I am satisfied with phone and mail communications.	3	2.8%	3	2.8%	7	6.5%	58	53.7%	37	34.3%	105	3.23	0.8696
I. ADMINISTRATIVE SERVICES (Cont.)	Don't Know/  Cannot Judge		Strongly Disagree		Disagree		Agree		Strongly Agree		Total Responses	Mean	Standard Deviation
	#	%	#	%	#	%	#	%	#	%
E. Food Services
25. Footnotes Café (formerly the Red Bird) staff provide food in a prompt, efficient and courteous manner.	34	31.5%	5	4.6%	16	14.8%	40	37.0%	13	12.0%	74	2.82	1.4742
26. I am satisfied with the quality of the food in the Footnotes Cafe.	39	36.1%	6	5.6%	17	15.7%	33	30.6%	13	12.0%	69	2.77	1.5014
27. Overall, I am satisfied with the availability of food service on the Jackson campus.	28	25.9%	6	5.6%	21	19.4%	44	40.7%	9	8.3%	80	2.70	1.3603
28. Vending services are adequate.	25	23.1%	5	4.6%	21	19.4%	49	45.4%	8	7.4%	83	2.72	1.3152
F. Human Resources/Facility Development
29. College policies and procedures are fair and equitable.	5	4.7%	6	5.6%	8	7.5%	56	52.3%	32	29.9%	102	3.12	1.0137
30. The policies and procedures of the college are well-defined, and are easily accessed by employees of the college.	1	0.9%	3	2.8%	7	6.5%	58	54.2%	38	35.5%	106	3.24	0.7616
31. Personnel matters are handled in an efficient manner.	11	10.2%	5	4.6%	6	5.6%	54	50.0%	32	29.6%	97	3.16	1.2010
32. Personnel matters are handled in a confidential manner.	15	13.9%	5	4.6%	5	4.6%	50	46.3%	33	30.6%	93	3.19	1.3193
33. Annual leave and sick leave records are maintained accurately.	12	11.1%	0	0.0%	1	0.9%	48	44.4%	47	43.5%	96	3.48	1.2039
34. I have a clear understanding of all the benefits available to me as an SCC employee.	5	4.7%	2	1.9%	10	9.3%	56	52.3%	34	31.8%	102	3.20	0.9555
35. The salary plan is fair and equitable.	9	8.4%	12	11.2%	24	22.4%	43	40.2%	19	17.8%	98	2.70	1.1602
36. Hiring practices at SCC ensure fairness and objectivity.	9	8.4%	6	5.6%	13	12.1%	54	50.5%	25	23.4%	98	3.00	1.1335
37. Professional development opportunities are adequate.	3	2.8%	5	4.7%	24	22.4%	51	47.7%	24	22.4%	104	2.90	0.9297
38. Overall, I am satisfied with Human Resources (Personnel) services.	4	3.8%	3	2.8%	8	7.5%	58	54.7%	33	31.1%	102	3.19	0.9183
G. Maintenance
39. Custodial staff are prompt, efficient and courteous.	1	0.9%	0	0.0%	3	2.8%	45	41.7%	59	54.6%	107	3.52	0.6484
40. Classrooms are clean.	10	9.3%	3	2.8%	9	8.3%	54	50.0%	32	29.6%	98	3.17	1.1497
41. Offices are clean.	2	1.9%	3	2.8%	12	11.2%	58	54.2%	32	29.9%	105	3.13	0.8321
42. Building hallways and floors are clean.	1	0.9%	0	0.0%	10	9.3%	54	50.0%	43	39.8%	107	3.31	0.7082
43. Lobby and lounge areas are clean.	4	3.7%	0	0.0%	7	6.5%	57	52.8%	40	37.0%	104	3.32	0.8588
44. Restrooms are clean.	2	1.9%	2	1.9%	13	12.0%	55	50.9%	36	33.3%	106	3.18	0.8284
45. Restrooms are regularly stocked with supplies.	2	1.9%	1	0.9%	11	10.2%	59	54.6%	35	32.4%	106	3.21	0.7832
46. I am aware of the procedure for placing maintenance work orders.	3	2.8%	1	0.9%	4	3.7%	60	55.6%	40	37.0%	105	3.32	0.8043
47. Maintenance work orders are resolved in a satisfactory and timely manner.	6	5.6%	1	0.9%	5	4.6%	57	52.8%	39	36.1%	102	3.31	0.9676
48. Campus grounds are kept free of litter and debris.	2	1.9%	1	0.9%	2	1.9%	50	46.3%	53	49.1%	106	3.46	0.7481
49. Landscaping is well maintained.	2	1.9%	1	0.9%	1	0.9%	49	45.4%	55	50.9%	106	3.49	0.7388
50. Overall, I am satisfied that campus buildings and grounds are well maintained.	3	2.8%	0	0.0%	5	4.6%	56	51.9%	44	40.7%	105	3.37	0.7952
I. ADMINISTRATIVE SERVICES (Cont.)	Don't Know/  Cannot Judge		Strongly Disagree		Disagree		Agree		Strongly Agree		Total Responses	Mean	Standard Deviation
	#	%	#	%	#	%	#	%	#	%
H. Purchasing
51. Purchase requisition guidelines are clearly communicated.	22	20.4%	1	0.9%	13	12.0%	48	44.4%	24	22.2%	86	3.10	1.3973
52. Requests for purchasing asistance and information are responded to promptly.	23	21.3%	3	2.8%	7	6.5%	43	39.8%	32	29.6%	85	3.22	1.4815
53. Requisitions are processed accurately and in a timely manner such that I receive items as ordered, when needed.	23	21.3%	3	2.8%	12	11.1%	41	38.0%	29	26.9%	85	3.13	1.4625
54. Overall, I am satisfied with Purchasing.	22	20.6%	1	0.9%	10	9.3%	43	40.2%	31	29.0%	85	3.22	1.4483
I. Safety/Security
55. I am aware of safe working practices and the SCC Safety Plan.	7	6.5%	0	0.0%	12	11.2%	62	57.9%	26	24.3%	100	3.14	0.9739
56. Protective/safety equipment is provided for appropriate situations.	31	29.0%	0	0.0%	4	3.7%	49	45.8%	23	21.5%	76	3.25	1.5505
57. Exterior lighting is adequate.	4	3.7%	4	3.7%	15	14.0%	57	53.3%	27	25.2%	103	3.04	0.9387
58. I am aware of evacuation procedures in case of fire or other similar emergency.	2	1.9%	0	0.0%	2	1.9%	63	58.9%	40	37.4%	105	3.36	0.6897
59. I am aware of procedures for handling a medical emergency.	3	2.8%	1	0.9%	13	12.1%	63	58.9%	27	25.2%	104	3.12	0.8179
60. The college has adequate procedures for handling a disturbance.	28	25.9%	4	3.7%	15	13.9%	43	39.8%	18	16.7%	80	2.94	1.4586
61. Security staff respond in a prompt, efficient and courteous manner.	16	14.8%	3	2.8%	6	5.6%	48	44.4%	35	32.4%	92	3.25	1.3368
62. Campus Security services are adequate.	17	15.9%	4	3.7%	17	15.9%	47	43.9%	22	20.6%	90	2.97	1.3058
63. Overall, I am satisfied that SCC provides a safe, secure environment.	6	5.6%	1	0.9%	7	6.5%	69	63.9%	25	23.1%	102	3.16	0.9169
II. EXTENSION EDUCATION & SERVICES
64. The off-campus centers provide quality instruction.	60	56.1%	0	0.0%	5	4.7%	28	26.2%	14	13.1%	47	3.19	1.6418
65. I have adequate access to facilities.	49	45.8%	0	0.0%	3	2.8%	35	32.7%	20	18.7%	58	3.29	1.6992
66. The facilities and locations are appropriate for instructional services.	50	46.7%	3	2.8%	3	2.8%	34	31.8%	17	15.9%	57	3.14	1.6641
67. Adequate clerical assistance is available at campus/centers other than the Jackson campus.	51	47.7%	1	0.9%	4	3.7%	33	30.8%	18	16.8%	56	3.21	1.6801
68. Parking is convenient at off-campus centers.	54	50.5%	1	0.9%	7	6.5%	28	26.2%	17	15.9%	53	3.15	1.6607
69. Instructional material, supplies & equipment are available & easily accessed.	62	58.5%	0	0.0%	4	3.8%	29	27.4%	11	10.4%	44	3.16	1.6057
70. All buildings at off-campus centers are  accessible to persons with disabilities.	69	64.5%	1	0.9%	2	1.9%	22	20.6%	13	12.1%	38	3.24	1.6066
III. INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
71. The e-mail system is effective and enables better communication.	0	0.0%	1	0.9%	8	7.5%	60	56.1%	38	35.5%	107	3.26	0.6345
72. The speed of accessing external networks such as the Internet is adequate.	1	0.9%	7	6.5%	10	9.3%	60	56.1%	29	27.1%	106	3.05	0.8465
73. The college's internal data network is sufficiently reliable.	2	1.9%	3	2.8%	13	12.1%	62	57.9%	27	25.2%	105	3.08	0.8124
74. I am aware of procedures for requesting technological support/reporting problems.	1	0.9%	0	0.0%	4	3.7%	64	59.8%	38	35.5%	106	3.32	0.6296
75. The college's Information System meets my needs for accessing student records and other college information.	6	5.7%	2	1.9%	6	5.7%	61	57.5%	31	29.2%	100	3.21	0.9706
	Don't Know/  Cannot Judge		Strongly Disagree		Disagree		Agree		Strongly Agree		Total Responses	Mean	Standard Deviation
III. INFORMATION TECHNOLOGY & TELECOMMUNICATIONS	#	%	#	%	#	%	#	%	#	%
76. The college webpage is a convenient resource for accessing student recoreds and other college information.	1	0.9%	0	0.0%	2	1.9%	53	49.5%	51	47.7%	106	3.46	0.6311
77. Computer/technology support staff respond to my requests for help in a timely, professional and courteous manner.	0	0.0%	1	0.9%	7	6.5%	55	51.4%	44	41.1%	107	3.33	0.6410
78. Overall, I am satisfied with Information Technology resources.	1	1.0%	0	0.0%	5	4.8%	61	58.1%	38	36.2%	104	3.32	0.6462
IV. INSTRUCTIONAL & STUDENT SERVICES
A. Instruction
79. Curriculum programs are current and relevant.	16	15.1%	0	0.0%	3	2.8%	53	50.0%	34	32.1%	90	3.34	1.3030
80. Course offerings are current and relevant.	18	17.0%	0	0.0%	3	2.8%	51	48.1%	34	32.1%	88	3.35	1.3593
81. The college effectively meets the advising needs of its students.	20	18.9%	0	0.0%	12	11.3%	44	41.5%	30	28.3%	86	3.21	1.3985
82. The Arts and Sciences Division provides high quality instruction to students.	25	23.6%	0	0.0%	1	0.9%	48	45.3%	32	30.2%	81	3.38	1.5110
83. The Career Programs Division provides high quality instruction to students.	28	26.4%	0	0.0%	1	0.9%	42	39.6%	35	33.0%	78	3.44	1.5869
84. The Health Services Division provides high quality instruction to students.	27	25.5%	0	0.0%	4	3.8%	40	37.7%	35	33.0%	79	3.39	1.5688
85. Developmental Education provides high quality instruction to students.	29	27.6%	0	0.0%	2	1.9%	43	41.0%	31	29.5%	76	3.38	1.5871
86. The college is effective in meeting the educational needs of students who take evening and weekend classes.	34	32.1%	7	6.6%	10	9.4%	34	32.1%	21	19.8%	72	2.96	1.5766
87. The college provides adequate support services (such as financial aid, registration and other support services) to evening and weekend students.	31	29.2%	4	3.8%	11	10.4%	41	38.7%	19	17.9%	75	3.00	1.5225
B. Library
88. Library facilities are adequate.	11	10.4%	0	0.0%	6	5.7%	51	48.1%	38	35.8%	95	3.34	1.1670
89. Library resources are adequate.	12	11.3%	0	0.0%	7	6.6%	53	50.0%	34	32.1%	94	3.29	1.1882
90. Library staff respond to requests promptly.	13	12.3%	1	0.9%	2	1.9%	40	37.7%	50	47.2%	93	3.49	1.2819
91. Library staff are helpful and knowledgeable.	11	10.4%	1	0.9%	2	1.9%	39	36.8%	53	50.0%	95	3.52	1.2173
C. Learning Assistance Center (LAC)
92. The LAC provides a useful service to the college.	15	14.2%	1	0.9%	0	0.0%	39	36.8%	51	48.1%	91	3.54	1.3447
93. LAC staff are helpful and knowledgeable.	19	17.9%	0	0.0%	4	3.8%	34	32.1%	49	46.2%	87	3.52	1.4562
IV. INSTRUCTIONAL & STUDENT SERVICES (Cont.)	Don't Know/  Cannot Judge		Strongly Disagree		Disagree		Agree		Strongly Agree		Total Responses	Mean	Standard Deviation
	#	%	#	%	#	%	#	%	#	%
D. Distance Learning
94. Distance Learning facilities are adequate.	32	30.2%	2	1.9%	9	8.5%	37	34.9%	26	24.5%	74	3.18	1.5917
95. Distance Learning resources are adequate.	30	28.3%	2	1.9%	15	14.2%	32	30.2%	27	25.5%	76	3.11	1.5632
96. Distance Learning staff respond to requests promptly.	33	31.1%	2	1.9%	4	3.8%	23	21.7%	44	41.5%	73	3.49	1.7336
97. Distance Learning staff are helpful and knowledgeable.	30	28.3%	2	1.9%	6	5.7%	24	22.6%	44	41.5%	76	3.45	1.6858
98. The Distance Learning program is effective in meeting the educational needs of students who take distance learning courses.	31	29.2%	1	0.9%	10	9.4%	33	31.1%	31	29.2%	75	3.25	1.6105
E. Admissions
99. Admissions staff respond to requests promptly and effectively.	25	23.1%	6	5.6%	9	8.3%	44	40.7%	24	22.2%	83	3.04	1.4788
100. Admissions staff provide students accurate information concerning admissions requirements.	26	24.1%	6	5.6%	6	5.6%	43	39.8%	27	25.0%	82	3.11	1.5191
101. I have adequate opportunities to assist in recruiting for my program.	52	48.1%	1	0.9%	6	5.6%	26	24.1%	23	21.3%	56	3.27	1.7210
102. Students have adequate opportunities to meet with a counselor about personal, academic and/or career concerns.	35	32.4%	4	3.7%	4	3.7%	43	39.8%	22	20.4%	73	3.14	1.5986
103. Overall, I am satisfied with the Admissions process.	23	21.5%	3	2.8%	10	9.3%	48	44.9%	23	21.5%	84	3.08	1.4277
F. Career Counseling/Career Assessment Testing Services (CATS)
104. Career Counseling/Career Testing Services (CATS) responds promptly and effectively to requests from both students and faculty/staff.	48	43.2%	10	9.0%	3	2.7%	33	29.7%	17	15.3%	63	2.90	1.6406
105. CATS provides a wide variety of helpful career reference materials.	56	51.9%	7	6.5%	0	0.0%	28	25.9%	17	15.7%	52	3.06	1.6658
106. CATS provides a valuable service to my program and students.	53	49.5%	6	5.6%	5	4.7%	26	24.3%	17	15.9%	54	3.00	1.6447
G. Financial Aid
107. The Financial Aid Office responds promptly to requests for information.	30	27.8%	1	0.9%	4	3.7%	42	38.9%	31	28.7%	78	3.32	1.5882
108. The Financial Aid Office keeps me informed of program changes and upcoming deadlines.	31	28.7%	0	0.0%	4	3.7%	46	42.6%	27	25.0%	77	3.30	1.5726
109. The Financial Aid Office provides me the information I need concerning the work-study program (such as policies and procedures), or the status of my request for a work-study student.	38	35.2%	1	0.9%	3	2.8%	40	37.0%	26	24.1%	70	3.30	1.6602
110. The feedback I receive from students indicates that the Financial Aid Office is courteous and helpful to them.	30	27.8%	1	0.9%	7	6.5%	46	42.6%	24	22.2%	78	3.19	1.5374
H. Placement Testing
111. Placement tests are readily available to entering students.	38	35.2%	0	0.0%	3	2.8%	38	35.2%	29	26.9%	70	3.37	1.6808
112. Placement test scores are readily available and easily interpreted when needed to advise students.	42	38.9%	2	1.9%	3	2.8%	38	35.2%	23	21.3%	66	3.24	1.6743
113. Overall, I am satisfied with the placement testing process.	37	34.3%	0	0.0%	4	3.7%	42	38.9%	25	23.1%	71	3.30	1.6378
IV. INSTRUCTIONAL & STUDENT SERVICES (Cont.)	Don't Know/  Cannot Judge		Strongly Disagree		Disagree		Agree		Strongly Agree		Total Responses	Mean	Standard Deviation
	#	%	#	%	#	%	#	%	#	%
I. Registrar
114. The Registrar's Office provides accurate information.	25	23.1%	0	0.0%	3	2.8%	48	44.4%	32	29.6%	83	3.35	1.4989
115. The Registrar's Office provides timely information.	25	23.1%	0	0.0%	5	4.6%	47	43.5%	31	28.7%	83	3.31	1.4938
116. The Registrar's Office responds to requests in an effective and prompt manner.	27	25.0%	0	0.0%	5	4.6%	44	40.7%	32	29.6%	81	3.33	1.5377
117. The feedback I receive from students indicates that the Registrar's Office is courteous and helpful to them.	31	28.7%	0	0.0%	4	3.7%	43	39.8%	30	27.8%	77	3.34	1.5927
118. Overall, I am satisfied with the services of the Registrar's Office.	26	24.3%	0	0.0%	3	2.8%	45	42.1%	33	30.8%	81	3.37	1.5310
J. Student Leadership Association
119. The SLA works to represent the interests of students within the college community.	33	30.6%	7	6.5%	14	13.0%	38	35.2%	16	14.8%	75	2.84	1.5005
K. Student Support Services
120. Student Support Services provides helpful services & assistance to students.	20	18.7%	0	0.0%	3	2.8%	44	41.1%	40	37.4%	87	3.43	1.4343
121. Overall, I am satisfied with the efforts of Student Support Services.	20	18.7%	0	0.0%	3	2.8%	44	41.1%	40	37.4%	87	3.43	1.4343
V. INSTITUTIONAL ADVANCEMENT
A. Public Information
122. The Public Information Office is effective in communicating an accurate and consistent image to students and the community.	8	7.5%	11	10.3%	17	15.9%	53	49.5%	18	16.8%	99	2.79	1.1162
123. Public Information Office publications are accurate and error-free.	15	14.0%	10	9.3%	10	9.3%	53	49.5%	19	17.8%	92	2.88	1.2838
124. Public Information publications are attractive and reader-friendly.	10	9.3%	4	3.7%	11	10.3%	59	55.1%	23	21.5%	97	3.04	1.1230
125. The Public Information Office staff is responsive to requests for assistance from faculty and staff.	21	19.6%	9	8.4%	15	14.0%	42	39.3%	20	18.7%	86	2.85	1.3941
126. Internal communication adequately keep faculty and staff informed.	10	9.3%	8	7.5%	19	17.8%	49	45.8%	21	19.6%	97	2.86	1.1652
B. Resource Development
127. I am familiar with the purpose and activities of the SCC Foundation.	14	13.1%	0	0.0%	10	9.3%	58	54.2%	25	23.4%	93	3.16	1.2061
128. The Foundation Office is effective in raising funds to supplement student & college resources.	29	27.1%	0	0.0%	2	1.9%	51	47.7%	25	23.4%	78	3.29	1.5349
129. I have sufficient opportunities to support the fundraising efforts of the SCC Foundation.	25	23.4%	1	0.9%	2	1.9%	56	52.3%	23	21.5%	82	3.23	1.4559
130. I understand the Create, Innovate, Explore (Mini-grant) Process.	25	23.6%	3	2.8%	13	12.3%	45	42.5%	20	18.9%	81	3.01	1.4420
131. I am familiar with the purpose, activities and services of the Office for Grant Activities.	24	22.4%	5	4.7%	11	10.3%	50	46.7%	17	15.9%	83	2.95	1.4076
132. I understand how to participate in the process through which grant seeking priorities are created.	27	25.2%	6	5.6%	24	22.4%	36	33.6%	14	13.1%	80	2.73	1.3936
133. I understand the Beyond the Classroom Mini-grant Process.	30	28.0%	3	2.8%	20	18.7%	37	34.6%	17	15.9%	77	2.88	1.4647
V. INSTITUTIONAL ADVANCEMENT (Cont.)	Don't Know/  Cannot Judge		Strongly Disagree		Disagree		Agree		Strongly Agree		Total Responses	Mean	Standard Deviation
B. Resource Development (Cont.)	#	%	#	%	#	%	#	%	#	%
134. The Office for Grant Activities is effective in securing funds to supplement college resources.	38	35.5%	10	9.3%	9	8.4%	33	30.8%	17	15.9%	69	2.83	1.5650
135. The Office for Grant Activities, with the Sponsored Programs Compliance Office, is effective in monitoring & supporting funded projects as they are implemented.	47	44.3%	3	2.8%	7	6.6%	32	30.2%	17	16.0%	59	3.07	1.6386
VI. SENIOR ADMINISTRATION
A. Senior Leadership
136. I feel my input on important issues at the college is valued by senior administration.	12	11.2%	14	13.1%	19	17.8%	40	37.4%	22	20.6%	95	2.74	1.2672
137. I am satisfied with the level of communication between faculty/staff and senior administration.	10	9.3%	11	10.3%	20	18.7%	46	43.0%	20	18.7%	97	2.77	1.1845
138. Senior leadership treat faculty/staff as valued members of the college team.	10	9.3%	15	14.0%	15	14.0%	42	39.3%	25	23.4%	97	2.79	1.2538
139. I agree with the current direction of the college.	15	14.0%	12	11.2%	4	3.7%	50	46.7%	26	24.3%	92	2.98	1.3471
B. Planning & Research
140. Research & Planning reports and publications (such as the Fact Book) contain valid and reliable information.	16	15.0%	0	0.0%	1	0.9%	44	41.1%	46	43.0%	91	3.49	1.3420
141. The Research & Planning Office provides an effective level of support to program review efforts.	27	25.2%	0	0.0%	1	0.9%	36	33.6%	43	40.2%	80	3.53	1.6042
142. The Research & Planning Office provides an effective level of support to departmental planning efforts.	30	28.0%	0	0.0%	1	0.9%	33	30.8%	43	40.2%	77	3.55	1.6611
143. The Research & Planning Officer responds promptly and effectively to my research, informational and/or planning requests.	33	30.8%	0	0.0%	1	0.9%	30	28.0%	43	40.2%	74	3.57	1.7119
144. Overall, I am satisfied with the planning, research and institutional effectiveness efforts at SCC.	19	17.8%	0	0.0%	0	0.0%	42	39.3%	46	43.0%	88	3.52	1.4271