The Southwestern Community College Library staff members each hold the proper credentials for their current positions. The number of staff is sufficient to accomplish the mission of the College.

Nelda Reid Library Director resume

Dianne Lindgren Librarian resume

The library staff includes two ALA-accredited professional librarians in the full-time positions of Library Director (1 & 1a) and of Librarian (2 & 2a). Professional status is based on the level of job responsibilities indicated in the position profiles, successful demonstration of abilities and capabilities in executing those job responsibilities, appropriate education, training, and experience. In addition to the professional staff, there are two part-time paraprofessionals, each bearing the title of Library Assistant (3). The Human Resources department verifies proper credentials prior to the hiring of any staff member.

According to the 2005 SCC Faculty/Staff Evaluation of College Services, over 87% of respondents indicated “The library staff is helpful and knowledgeable,” and none disagreed with that statement. In the same survey, 85% of respondents agreed and none disagreed that “Library staff respond to requests promptly.” (4)

According to the 2004 (5) and 2005 (6) SCC Student Climate Surveys, over 90% of students surveyed each year indicated they were “satisfied with the services of the SCC Library,” and less than 10% indicated they were not satisfied.

Annual Library Student Surveys showed comparable results. In response to the statement, “I am satisfied with the services provided by the library staff,” less than 7% in 2004 (7), and less than 4% in 2005 (8), indicated they were not satisfied with the services provided by SCC Library staff.

All Library staff members participate in in-house staff meetings, as well as attending regular College professional development activities. The Library Director is an active contributor to the Instructional Administrators’ monthly department meetings. The Librarian is a member of the President’s Council. Both of the librarians also participate in professional organizations. The Library Director is a member of the North Carolina Library Association, and the Librarian serves as liaison to the Mountain College Library Network.