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Last updated 3/7/06  
Person responsible for report: Delos Monteith
4.1 When evaluating success with respect to student achievement in relation to the institution’s mission, the institution includes, as appropriate, consideration of course completion, state licensing examinations, and job placement rates.
 
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Narrative: Overall student success is an integral component of the Southwestern Community College mission. A portion of the College mission statement reads: “seamless links with the community, advanced technology and a culturally rich environment promote student achievement and academic excellence (1).” In order to evaluate student achievement and success, the college utilizes a variety of tools. The following is a summary of the methods employed by the College to assess student achievement and success.

Course Completion
The College monitors graduation rates as required by the U.S. Department of Education’s Integrated Postsecondary Education Data System (IPEDS) Graduation Rate Survey. This survey evaluates the graduation rate of a cohort of students over a four-year period. The following chart provides the graduation rate of these cohorts as contained in the spring 2002 – spring 2005 IPEDS reports.

Cohort Year
1998
1999
2000
2001
150% Graduation Rate
26%
26%
24%
24%

The North Carolina Community College System has established twelve performance measures and standards for all 58 colleges in the System. For a description of these measures, refer to the North Carolina Community College System (NCCCS) web site (2). One of the measures is designed to measure fall-to-fall retention and graduation rates. The standard for this measure is a combined retention and graduation rate of at least 60 percent. As the following table indicates, Southwestern has met this standard each of the past four years.

Cohort Year
Fall 2000
Fall 2001
Fall 2002
Fall 2003
Fall 2004
% of SCC Cohort Graduated/Retained
68%
63%
65%
65%
65%

In compliance with Title IV requirements, the College’s Financial Aid Office monitors recipients of financial aid to ensure these students make satisfactory academic progress toward completing a degree or approved program. Progress is measured in two ways – (1) by maintaining a cumulative grade point average of at least 2.0, and (2) by limiting the number of credit hours a student may attempt before finishing a program of study. For additional information, refer to the Satisfactory Academic Progress section of the SCC Student Handbook (3). Irrespective of Title IV requirements, the College has additional internal procedures to ensure students make satisfactory progress. These include the Academic Probation and Suspension Policy for students failing to maintain a grade point average of 2.0 and the requirement of a grade point average of 2.0 or higher in order to be eligible for graduation (4).

Licensure Exam Pass Rates
Licensure Exam Pass Rates is another of the twelve performance measures and standards implemented by the NCCCS. This measure is based upon the percentage of first-time test takers from community colleges passing an examination required for North Carolina licensure prior to practicing in the profession. The standard for the measure is an aggregate pass rate of 80 percent, plus no single exam lower than 70 percent. The System Office collects pass rate information from the appropriate licensing board for the areas listed below. The most recent exam results for the college as presented in the table below:

Licensure Area
Passing Rate for 2004-05 Report
Basic Law Enforcement Technology
71%
Cosmetic Arts:
   Cosmetology
95%
   Manicurist
82%
Emergency Medical Technician:
   EMT
83%
   EMT-I
100%
   EMT-P
94%
Nursing (Practical Nursing)
100%
Nursing (Registered Nursing)
75%
Physical Therapist Assistant
82%
Radiography
100%
Real Estate
65%
Aggregate for All Exams
84%

Job Placement
The College utilizes two methods to evaluate job placement rates of its completers. The first method is a component of the twelve performance measures and standards implemented by the NCCCS. This measure is based upon the Common Follow-Up System maintained by the North Carolina Employment Security Commission (ESC). This measure is based upon employment one year after graduation. Individuals who are not found in the ESC database are omitted from the measure. This would include individuals working in another state, enrolled in a four-year college/university and not working, never entered the labor market, etc.

The standard for this measure is 95 percent employed, plus an adjustment up or down based upon the annual unemployment rate for the service area of each college. The following table provides the results of this survey for the 1998-99 through the 2002-03 graduating cohorts from Southwestern. Southwestern met the standard for this measure each year.

 
1998-99
1999-00
2000-01
2001-02
2002-03
Percentage Employed
100%
98.7%
99.1%
100%
99.5%

The second method used by the College to assess job placement is an annual survey of SCC graduates. This survey is conducted approximately six months after graduation from the College. This data is compiled for the overall College as well as by curriculum program. The following table indicates the number of graduates, the number/percent responding to the survey and the percentage indicating that they were employed at the time of the survey.

 
2000-01
2001-02
2002-03
2003-04
2004-05
Number of Graduates
270
242
243
297
306
Number Surveyed
266
235
235
289
283
Number Responding to Survey
166
145
158
177
155
Response Rate
62%
62%
67%
61%
55%
Percentage Employed*
93%
87%
82%
82%
83%
*Excludes College Transfer Program graduates

Other Measures of Student Success
In addition to the previously listed evaluations of student success, the College utilizes several other measures to assess student success.

Two of the twelve Performance Measures are designed to assess the success of students taking developmental courses. The first of these measures calculates the percentage of developmental students completing Developmental English, Math and Reading courses with a grade of “C” or higher. The standard for this measure is that a minimum of 70 percent of students completing these courses will earn a “C” or higher. For the most recent year, 87 percent of developmental students at Southwestern earned a “C” or higher, compared to the System average of 80 percent.

The second measure concerns the performance of developmental students in subsequent college level courses compared with the performance of non-developmental students in those courses. These subsequent courses include English, mathematics and social science courses. The standard for this measure requires that there be no statistically significant difference between the overall percentage of developmental and non-developmental students earning a grade of “C” or higher in these courses. For the most recent year, Southwestern met the standard for this measure, as there was not a statistically significant difference in the performance of these two cohorts in subsequent college courses (5).

A final example of how the College has evaluated student achievement (specifically as it relates to the area of retention) is the major retention initiative it undertook in partnership with Noel-Levitz. Noel-Levitz has a national reputation in higher education research and assessment. This project began in fall semester 2001 and was completed in spring semester 2004. The effort included the administration of both student and faculty surveys in fall semester 2001 and in fall semester 2003. In response to issues that emerged from the survey results, the College implemented the following actions designed to increase overall student retention.

Develop an early alert system to be piloted by fall semester 2002
Create a profile of non-persisting students by spring semester 2002
Strengthen the advising process by developing a comprehensive advising model with multiple phases to begin piloting by summer semester 2002
Identify students who are undecided majors and provide comprehensive services in order to move them toward the choice of a major
Develop a recruit back program to be piloted by fall semester 2002
Improve and expand orientation to include program goals and objectives as suggested by the National Orientation Directors Association and the Council for the Advancement of Standards in Higher Education for each semester beginning summer semester 2002
Develop a student centered, written service philosophy
Implement a training program that corresponds to the written service philosophy
Evaluate the resources allocated to Financial Aid so that the processing and counseling functions are better managed to meet student needs
Restructure the job placement center to include current methodologies regarding job search and career attainment
Provide an efficient and effective bookstore operation that leads to increased customer satisfaction

Teams were appointed to address each of these items and action plans were developed for each item. The follow-up survey conducted in fall semester 2003 indicated increases in student satisfaction levels in a number of areas, such as for the Bookstore, advising, career counseling services, etc., which are likely attributable to the actions implemented by the various teams.

Support
Documentation:
 
 
  Source Location / Special Instructions
1. SCC Mission, Vision & Goals http://www.southwesterncc.edu/about/mission.htm
2. NCCCS Web Site- Performance Measures and Standards http://www.ncccs.cc.nc.us/Planning/docs/
old_planning/perfmas.pdf
3. SCC Student Handbook (Financial Aid Section) http://www.southwesterncc.edu/handbook05/
finaid.htm
4. SCC Student Handbook (Academic Probation & Commencement Applications Sections) http://www.southwesterncc.edu/handbook05/
academic.htm
5. SCC Institutional Research & Planning Web Page- 2005 Performance Measures Results http://www.southwesterncc.edu/research-planning/
scc-info/stats-reports/PerformanceMeasures/
2005/sccsummary.pdf

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