SCC Faculty/Staff Evaluation of College Services Results-2009 |
|
Don't Know/ Cannot Judge |
Strongly Disagree |
Disagree |
Agree |
Strongly Agree |
Total Responses |
Mean |
Standard Deviation |
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
I.
ADMINISTRATIVE SERVICES |
|
|
|
|
A.
Bookstore |
|
|
|
1. I
receive prompt, efficient and courteous service from Bookstore staff. |
24 |
17.8% |
0 |
0.0% |
2 |
1.5% |
56 |
41.5% |
53 |
39.3% |
111 |
3.46 |
1.4135 |
2.
Bookstore staff provide service to students in a prompt, efficient and courteous manner. |
41 |
30.6% |
3 |
2.2% |
7 |
5.2% |
46 |
34.3% |
37 |
27.6% |
93 |
3.26 |
1.6265 |
3.
Books and supplies are available when needed. |
43 |
32.3% |
4 |
3.0% |
18 |
13.5% |
46 |
34.6% |
22 |
16.5% |
90 |
2.96 |
1.5325 |
4. I am
informed by the Bookstore when textbooks are not available from the publisher. |
64 |
48.1% |
5 |
3.8% |
11 |
8.3% |
32 |
24.1% |
21 |
15.8% |
69 |
3.00 |
1.6303 |
5.
Overall, I am satisfied with the services of the Bookstore. |
21 |
15.8% |
1 |
0.8% |
11 |
8.3% |
61 |
45.9% |
39 |
29.3% |
112 |
3.23 |
1.3278 |
|
B.
Budgeting Process |
|
|
6. I am
involved in the process of budget planning for my program/service area. |
48 |
35.6% |
9 |
6.7% |
11 |
8.1% |
32 |
23.7% |
35 |
25.9% |
87 |
3.07 |
1.6683 |
7. I
have ample time to develop my budget requests for submission. |
56 |
42.4% |
3 |
2.3% |
6 |
4.5% |
34 |
25.8% |
33 |
25.0% |
76 |
3.28 |
1.7283 |
8. The
college budget is allocated by goals and priorities. |
65 |
48.9% |
3 |
2.3% |
9 |
6.8% |
31 |
23.3% |
25 |
18.8% |
68 |
3.15 |
1.6825 |
9.
Allocated funds are available when needed. |
54 |
40.3% |
5 |
3.7% |
12 |
9.0% |
42 |
31.3% |
21 |
15.7% |
80 |
2.99 |
1.6006 |
10.
Communication regarding departmental budgets is satisfactory. |
53 |
39.6% |
5 |
3.7% |
12 |
9.0% |
38 |
28.4% |
26 |
19.4% |
81 |
3.05 |
1.6354 |
11. The
budgeting process is fair and equitable. |
65 |
48.5% |
4 |
3.0% |
9 |
6.7% |
35 |
26.1% |
21 |
15.7% |
69 |
3.06 |
1.6424 |
12.
Overall, I am satisfied with the budget planning and allocation process. |
55 |
41.0% |
3 |
2.2% |
11 |
8.2% |
42 |
31.3% |
23 |
17.2% |
79 |
3.08 |
1.6276 |
|
C.
Business Services |
|
|
13.
Business Services staff provide service in a prompt, efficient and courteous
manner. |
18 |
13.3% |
0 |
0.0% |
2 |
1.5% |
54 |
40.0% |
61 |
45.2% |
117 |
3.50 |
1.2953 |
14.
Travel reimbursement is made in a timely fashion. |
41 |
30.4% |
2 |
1.5% |
2 |
1.5% |
45 |
33.3% |
45 |
33.3% |
94 |
3.41 |
1.6656 |
15.
Payroll is computed accurately. |
10 |
7.4% |
0 |
0.0% |
2 |
1.5% |
56 |
41.5% |
67 |
49.6% |
125 |
3.52 |
1.0578 |
16.
Payroll inacuracies are corrected in a timely manner. |
47 |
34.8% |
0 |
0.0% |
1 |
0.7% |
44 |
32.6% |
43 |
31.9% |
88 |
3.48 |
1.7156 |
17.
Communication with Business Services is open. |
16 |
11.9% |
2 |
1.5% |
3 |
2.2% |
54 |
40.0% |
60 |
44.4% |
119 |
3.45 |
1.2661 |
18.
Overall, I am satisfied with the services of Business Services. |
6 |
4.4% |
0 |
0.0% |
5 |
3.7% |
58 |
43.0% |
66 |
48.9% |
129 |
3.47 |
0.9114 |
|
D.
Campus Phone/Mail |
|
|
19. The
voice mail system is effective. |
18 |
13.3% |
8 |
5.9% |
18 |
13.3% |
61 |
45.2% |
30 |
22.2% |
117 |
2.97 |
1.2728 |
20.
Paper mail and packages are distributed in a timely manner. |
9 |
6.7% |
0 |
0.0% |
2 |
1.5% |
54 |
40.3% |
69 |
51.5% |
125 |
3.54 |
1.0262 |
21. Fax
equipment is accessible. |
19 |
14.2% |
4 |
3.0% |
12 |
9.0% |
65 |
48.5% |
34 |
25.4% |
115 |
3.12 |
1.2838 |
22.
Incoming faxes are distributed in a timely manner. |
31 |
23.1% |
1 |
0.7% |
4 |
3.0% |
54 |
40.3% |
44 |
32.8% |
103 |
3.37 |
1.5228 |
23.
Overall, I am satisfied with phone and mail communications. |
8 |
6.1% |
1 |
0.8% |
12 |
9.1% |
72 |
54.5% |
39 |
29.5% |
124 |
3.20 |
0.9846 |
I.
ADMINISTRATIVE SERVICES (Cont.) |
Don't Know/ Cannot Judge |
Strongly Disagree |
Disagree |
Agree |
Strongly Agree |
Total Responses |
Mean |
Standard Deviation |
|
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
E. Food
Services |
|
24.
Bogart's Express staff provide food in a prompt, efficient and courteous
manner. |
61 |
49.6% |
10 |
8.1% |
5 |
4.1% |
22 |
17.9% |
8 |
6.5% |
45 |
2.62 |
2.6579 |
25. I
am satisfied with the quality of food in Bogart's Express. |
62 |
50.4% |
9 |
7.3% |
4 |
3.3% |
21 |
17.1% |
10 |
8.1% |
44 |
2.73 |
2.7614 |
26. I
am satisfied with the quality
of vending products at the college. |
47 |
38.2% |
12 |
9.8% |
25 |
20.3% |
30 |
24.4% |
9 |
7.3% |
76 |
2.47 |
1.3986 |
27. I
am satisfied with the availability of vending products at the college. |
45 |
36.9% |
15 |
12.3% |
14 |
11.5% |
36 |
29.5% |
12 |
9.8% |
77 |
2.58 |
1.4726 |
|
|
|
F. Human
Resources/Facility Development |
|
|
28.
College policies and procedures are fair and equitable. |
5 |
3.7% |
2 |
1.5% |
5 |
6.0% |
72 |
53.7% |
50 |
37.3% |
129 |
3.32 |
0.8798 |
29. The
policies and procedures of the college are well-defined, and are easily
accessed by employees of the college. |
5 |
3.7% |
0 |
0.0% |
3 |
2.2% |
69 |
51.5% |
57 |
42.5% |
129 |
3.42 |
0.8391 |
30.
Personnel matters are handled in an efficient manner. |
12 |
9.0% |
3 |
2.2% |
3 |
2.2% |
66 |
49.3% |
50 |
37.3% |
122 |
3.34 |
1.1399 |
31.
Personnel matters are handled in a confidential manner. |
17 |
12.7% |
4 |
3.0% |
6 |
4.5% |
57 |
42.5% |
50 |
37.3% |
117 |
3.31 |
1.2958 |
32.
Annual leave and sick leave records are maintained accurately. |
21 |
15.7% |
1 |
0.7% |
8 |
6.0% |
55 |
41.0% |
49 |
36.6% |
113 |
3.35 |
1.3592 |
33. I
have a clear understanding of all the benefits available to me as an SCC
employee. |
5 |
3.7% |
2 |
1.5% |
6 |
4.5% |
75 |
56.0% |
46 |
34.3% |
129 |
3.28 |
0.8745 |
34. The
salary plan is fair and equitable. |
15 |
11.2% |
5 |
3.7% |
19 |
14.2% |
59 |
44.0% |
36 |
26.9% |
119 |
3.06 |
1.2239 |
35.
Hiring practices at SCC ensure fairness and objectivity. |
17 |
12.8% |
5 |
3.8% |
8 |
6.0% |
61 |
45.9% |
42 |
31.6% |
116 |
3.21 |
1.2837 |
36.
Professional development opportunities are adequate. |
6 |
4.5% |
3 |
2.2% |
16 |
11.9% |
67 |
50.0% |
42 |
31.3% |
128 |
3.16 |
0.9655 |
37.
Overall, I am satisfied with Human Resources (Personnel) services. |
2 |
1.5% |
1 |
0.8% |
4 |
3.0% |
71 |
53.8% |
54 |
40.9% |
130 |
3.37 |
0.7132 |
|
|
G.
Maintenance |
|
|
38.
Custodial staff are prompt, efficient and courteous. |
8 |
6.0% |
1 |
0.7% |
0 |
0.0% |
53 |
39.6% |
72 |
53.7% |
126 |
3.56 |
0.9970 |
39.
Classrooms are clean. |
16 |
11.9% |
1 |
0.7% |
9 |
6.7% |
60 |
44.8% |
48 |
35.8% |
118 |
3.31 |
1.2388 |
40.
Offices are clean. |
10 |
7.5% |
1 |
0.7% |
12 |
9.0% |
60 |
44.8% |
51 |
38.1% |
124 |
3.30 |
1.0852 |
41.
Building hallways and floors are clean. |
6 |
4.5% |
1 |
0.7% |
6 |
4.5% |
66 |
49.3% |
55 |
41.0% |
128 |
3.37 |
0.9206 |
42.
Lobby and lounge areas are clean. |
7 |
5.2% |
1 |
0.7% |
5 |
3.7% |
64 |
47.8% |
57 |
42.5% |
127 |
3.39 |
0.9606 |
43.
Restrooms are clean. |
6 |
4.5% |
5 |
3.7% |
5 |
3.7% |
68 |
50.7% |
50 |
37.3% |
128 |
3.27 |
0.9766 |
44.
Restrooms are regularly stocked with supplies. |
7 |
5.3% |
0 |
0.0% |
9 |
6.8% |
62 |
46.6% |
55 |
41.4% |
126 |
3.37 |
0.9626 |
45. I
am aware of the procedure for placing maintenance work orders. |
15 |
11.2% |
1 |
0.7% |
2 |
1.5% |
60 |
44.8% |
56 |
41.8% |
119 |
3.44 |
1.2159 |
46.
Maintenance work orders are resolved in a satisfactory and timely manner. |
14 |
10.5% |
4 |
3.0% |
3 |
2.3% |
57 |
42.9% |
55 |
41.4% |
119 |
3.37 |
1.2308 |
47.
Campus grounds are kept free of litter and debris. |
4 |
3.0% |
1 |
0.7% |
1 |
0.7% |
59 |
44.0% |
69 |
51.5% |
130 |
3.51 |
0.8145 |
48.
Landscaping is well maintained. |
4 |
3.0% |
0 |
0.0% |
2 |
1.5% |
51 |
38.1% |
77 |
57.5% |
130 |
3.58 |
0.8012 |
49.
Overall, I am satisfied that campus buildings and grounds are well
maintained. |
5 |
3.7% |
1 |
0.7% |
2 |
1.5% |
61 |
45.5% |
65 |
48.5% |
129 |
3.47 |
0.8680 |
|
|
I.
ADMINISTRATIVE SERVICES (Cont.) |
Don't Know/ Cannot Judge |
Strongly Disagree |
Disagree |
Agree |
Strongly Agree |
Total Responses |
Mean |
Standard Deviation |
H.
Purchasing |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
50.
Purchase requisition guidelines are clearly communicated. |
35 |
25.9% |
3 |
2.2% |
6 |
4.4% |
56 |
41.5% |
35 |
25.9% |
100 |
3.23 |
1.5410 |
51.
Requests for purchasing asistance and information are responded to promptly. |
34 |
25.2% |
2 |
1.5% |
4 |
3.0% |
53 |
39.3% |
42 |
31.1% |
101 |
3.34 |
1.5592 |
52.
Requisitions are processed accurately and in a timely manner such that I receive items as ordered,
when needed. |
36 |
26.7% |
0 |
0.0% |
5 |
3.7% |
51 |
37.8% |
43 |
31.9% |
99 |
3.38 |
1.5828 |
53.
Overall, I am satisfied with Purchasing. |
35 |
25.9% |
2 |
1.5% |
3 |
2.2% |
50 |
37.0% |
45 |
33.3% |
100 |
3.38 |
1.5876 |
|
|
I.
Safety/Security |
|
54. I am
aware of safe working practices and the SCC Safety Plan. |
8 |
6.0% |
3 |
2.2% |
6 |
4.5% |
78 |
58.2% |
39 |
29.1% |
126 |
3.21 |
0.9846 |
55.
Protective/safety equipment is provided for appropriate situations. |
35 |
25.9% |
2 |
1.5% |
2 |
1.5% |
66 |
48.9% |
30 |
22.2% |
100 |
3.24 |
1.5121 |
56.
Exterior lighting is adequate. |
14 |
10.4% |
2 |
1.5% |
8 |
5.9% |
85 |
63.0% |
26 |
19.3% |
121 |
3.12 |
1.1002 |
57. I am
aware of evacuation procedures in case of fire or other similar emergency. |
11 |
8.1% |
2 |
1.5% |
5 |
3.7% |
73 |
54.1% |
44 |
32.6% |
124 |
3.28 |
1.0789 |
58. I am
aware of procedures for handling a medical emergency. |
15 |
11.1% |
2 |
1.5% |
11 |
8.1% |
73 |
54.1% |
34 |
25.2% |
120 |
3.16 |
1.1686 |
59. I am
aware of procedures for a critical incident. |
14 |
10.4% |
3 |
2.2% |
7 |
5.2% |
78 |
57.8% |
33 |
24.4% |
121 |
3.17 |
1.1409 |
60.
Campus Resource Officers respond in a prompt, efficient and courteous manner. |
38 |
28.1% |
2 |
1.5% |
1 |
0.7% |
50 |
37.0% |
44 |
32.6% |
97 |
3.40 |
1.6238 |
61.
Campus Security services are adequate. |
29 |
21.5% |
4 |
3.0% |
6 |
4.4% |
56 |
41.5% |
40 |
29.6% |
106 |
3.25 |
1.4848 |
62.
Overall, I am satisfied that SCC provides a safe, secure environment. |
13 |
9.6% |
2 |
1.5% |
3 |
2.2% |
75 |
55.6% |
42 |
31.1% |
122 |
3.29 |
1.1260 |
|
|
II.
EXTENSION EDUCATION & SERVICES |
|
63.
Continuing Education provides quality instruction. |
68 |
51.1% |
0 |
0.0% |
1 |
0.8% |
36 |
27.1% |
28 |
21.1% |
65 |
3.42 |
1.7526 |
64. I
have adequate access to the facilities at the off-campus centers. |
67 |
50.4% |
0 |
0.0% |
4 |
3.0% |
38 |
28.6% |
24 |
18.0% |
66 |
3.30 |
1.7071 |
65. The
facilities and locations are appropriate for instructional services. |
66 |
49.6% |
1 |
0.8% |
3 |
2.3% |
41 |
30.8% |
22 |
16.5% |
67 |
3.25 |
1.6893 |
66.
Adequate clerical assistance is available at campuses/centers other than the
Jackson campus. |
68 |
51.1% |
2 |
1.5% |
3 |
2.3% |
37 |
27.8% |
23 |
17.3% |
65 |
3.25 |
1.6973 |
67.
Parking is convenient at off-campus centers. |
60 |
45.1% |
2 |
1.5% |
3 |
2.3% |
43 |
32.3% |
25 |
18.8% |
73 |
3.25 |
1.6937 |
68.
Instructional material, supplies & equipment are available & easily
accessed. |
71 |
53.8% |
3 |
2.3% |
1 |
0.8% |
39 |
29.5% |
18 |
13.6% |
61 |
3.18 |
1.6598 |
69. All
buildings at off-campus centers are
accessible to persons with disabilities. |
72 |
54.1% |
1 |
0.8% |
4 |
3.0% |
35 |
26.3% |
21 |
15.8% |
61 |
3.25 |
1.6815 |
|
|
III.
INFORMATION TECHNOLOGY & TELECOMMUNICATIONS |
|
70. The
e-mail system is effective and enables better communication. |
5 |
3.7% |
5 |
3.7% |
5 |
3.7% |
70 |
51.9% |
50 |
37.0% |
130 |
3.27 |
0.9346 |
71. The
speed of accessing external networks such as the Internet is adequate. |
6 |
4.4% |
1 |
0.7% |
7 |
5.2% |
80 |
59.3% |
41 |
30.4% |
129 |
3.25 |
0.8833 |
72. The
college's internal data network is sufficiently reliable. |
13 |
9.6% |
1 |
0.7% |
9 |
6.7% |
73 |
54.1% |
39 |
28.9% |
122 |
3.23 |
1.1200 |
73. I am
aware of procedures for requesting technological support/reporting problems. |
11 |
8.1% |
1 |
0.7% |
1 |
0.7% |
66 |
48.9% |
56 |
41.5% |
124 |
3.43 |
1.0826 |
74. I
feel adequately trained to use the college information system (Colleague). |
19 |
14.2% |
4 |
3.0% |
9 |
6.7% |
65 |
48.5% |
37 |
27.6% |
115 |
3.17 |
1.2942 |
75. The
college webpage is a convenient resource for accessing current and accurate
college information. |
5 |
3.7% |
0 |
0.0% |
2 |
1.5% |
78 |
57.8% |
50 |
37.0% |
130 |
3.37 |
0.8147 |
76.
Computer/technology support staff respond to my requests for help in a
timely, professional and courteous manner. |
7 |
5.2% |
4 |
3.0% |
8 |
5.9% |
64 |
47.4% |
52 |
38.5% |
128 |
3.28 |
1.0124 |
77.
Overall, I am satisfied with Information Technology resources. |
5 |
3.7% |
0 |
0.0% |
3 |
2.2% |
77 |
57.0% |
50 |
37.0% |
130 |
3.36 |
0.8214 |
|
|
IV.
INSTRUCTIONAL & STUDENT SERVICES |
Don't Know/ Cannot Judge |
Strongly Disagree |
Disagree |
Agree |
Strongly Agree |
Total Responses |
Mean |
Standard Deviation |
A.
Instruction |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
78.
Curriculum programs are current and relevant. |
32 |
24.1% |
0 |
0.0% |
1 |
0.8% |
58 |
43.6% |
42 |
31.6% |
101 |
3.41 |
1.5282 |
79.
Course offerings are current and relevant. |
30 |
22.6% |
0 |
0.0% |
2 |
1.5% |
59 |
44.4% |
42 |
31.6% |
103 |
3.39 |
1.4955 |
80. The
college effectively meets the advising needs of its students. |
41 |
30.8% |
1 |
0.8% |
4 |
3.0% |
49 |
36.8% |
38 |
28.6% |
92 |
3.35 |
1.6347 |
81. The
Arts and Sciences Division provides high quality instruction to students. |
41 |
30.8% |
0 |
0.0% |
1 |
0.8% |
47 |
35.3% |
44 |
33.1% |
92 |
3.47 |
1.6649 |
82. The
Career Programs Division provides high quality instruction to students. |
41 |
30.8% |
1 |
0.8% |
0 |
0.0% |
39 |
29.3% |
52 |
39.1% |
92 |
3.54 |
1.7077 |
83. The
Health Services Division provides high quality instruction to students. |
45 |
33.8% |
1 |
0.8% |
0 |
0.0% |
38 |
28.6% |
49 |
36.8% |
88 |
3.53 |
1.7403 |
84.
Developmental Education provides high quality instruction to students. |
50 |
37.6% |
2 |
1.5% |
2 |
1.5% |
36 |
27.1% |
43 |
32.3% |
83 |
3.45 |
1.7559 |
85. The
college is effective in meeting the educational needs of students who take
evening and weekend classes. |
55 |
41.7% |
3 |
2.3% |
1 |
0.8% |
40 |
30.3% |
33 |
25.0% |
77 |
3.34 |
1.8070 |
86. The
college provides adequate support services (such as financial aid,
registration and other support services) to evening and weekend students. |
59 |
44.4% |
2 |
1.5% |
7 |
5.3% |
32 |
24.1% |
33 |
24.8% |
74 |
3.30 |
1.7372 |
87. The
Macon Campus meets the educational and support service needs of its students. |
67 |
50.8% |
2 |
1.5% |
2 |
1.5% |
33 |
25.0% |
28 |
21.2% |
65 |
3.34 |
1.7436 |
|
|
B.
College Access |
|
88.
The Concurrent Enrollment program is effective in preparing high school
students to transition to, and participate in, the college experience. |
64 |
47.8% |
2 |
1.5% |
6 |
4.5% |
41 |
30.6% |
21 |
15.7% |
70 |
3.16 |
1.6600 |
89. The
Early College program is effective in preparing high school students to
transition to, and participate in, the college experience. |
68 |
50.7% |
2 |
1.5% |
13 |
9.7% |
34 |
25.4% |
17 |
12.7% |
66 |
3.00 |
1.5975 |
90. The
Gear-Up program is effective in preparing 7th to 12th grade students to transition to, and participate in, the
college experience. |
76 |
57.1% |
1 |
0.8% |
5 |
3.8% |
32 |
24.1% |
19 |
14.3% |
57 |
3.21 |
1.6542 |
91. The
New Century Scholars program is effective in preparing 7th to 12th grade students to transition to, and participate in, the
college experience. |
73 |
54.9% |
0 |
0.0% |
4 |
3.0% |
37 |
27.8% |
19 |
14.3% |
60 |
3.25 |
1.6676 |
92. The
Upward Bound program is effective in preparing high school students to
transition to, and participate in, the college experience. |
78 |
58.6% |
0 |
0.0% |
4 |
3.0% |
31 |
23.3% |
20 |
15.0% |
55 |
3.29 |
1.6712 |
|
|
C.
Library |
|
93.
Library facilities are adequate. |
14 |
10.4% |
0 |
0.0% |
2 |
1.5% |
70 |
51.9% |
49 |
36.3% |
121 |
3.39 |
1.1487 |
94.
Library resources are adequate. |
15 |
11.1% |
0 |
0.0% |
5 |
3.7% |
72 |
53.3% |
43 |
31.9% |
120 |
3.32 |
1.1675 |
95.
Library staff respond to requests promptly. |
16 |
11.9% |
0 |
0.0% |
1 |
0.7% |
54 |
40.0% |
64 |
47.4% |
119 |
3.53 |
1.2439 |
96.
Library staff are helpful and knowledgeable. |
14 |
10.4% |
0 |
0.0% |
1 |
0.7% |
51 |
37.8% |
69 |
51.1% |
121 |
3.56 |
1.1939 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
D.
Learning Assistance Center (LAC) |
|
|
|
|
|
|
|
|
|
|
|
|
|
97. The
LAC provides a useful service to the college. |
30 |
22.2% |
1 |
0.7% |
0 |
0.0% |
41 |
30.4% |
63 |
46.7% |
105 |
3.58 |
1.5711 |
98. LAC
staff are helpful and knowledgeable. |
28 |
20.7% |
1 |
0.7% |
1 |
0.7% |
44 |
32.6% |
61 |
45.2% |
107 |
3.54 |
1.5283 |
|
|
IV.
INSTRUCTIONAL & STUDENT SERVICES (Cont.) |
Don't Know/ Cannot Judge |
Strongly Disagree |
Disagree |
Agree |
Strongly Agree |
Total Responses |
Mean |
Standard Deviation |
E.
Distance Learning |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
99.
Distance Learning facilities are adequate. |
43 |
31.9% |
1 |
0.7% |
7 |
5.2% |
51 |
37.8% |
33 |
24.4% |
92 |
3.26 |
1.6146 |
100.
Distance Learning resources are adequate. |
42 |
31.1% |
1 |
0.7% |
5 |
3.7% |
56 |
41.5% |
31 |
23.0% |
93 |
3.26 |
1.5951 |
101.
Distance Learning staff respond to requests promptly. |
42 |
31.1% |
1 |
0.7% |
2 |
1.5% |
44 |
32.6% |
46 |
34.1% |
93 |
3.45 |
1.6790 |
102.
Distance Learning staff are helpful and knowledgeable. |
41 |
30.4% |
1 |
0.7% |
1 |
0.7% |
45 |
33.3% |
47 |
34.8% |
94 |
3.47 |
1.6724 |
103. The
Distance Learning program is effective in meeting the educational needs of
students who take distance learning courses. |
43 |
31.9% |
1 |
0.7% |
4 |
3.0% |
52 |
38.5% |
35 |
25.9% |
92 |
3.32 |
1.6298 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
F.
Admissions |
|
|
|
|
|
|
|
|
|
|
|
|
|
104.
Admissions staff respond to requests promptly and effectively. |
39 |
28.9% |
2 |
1.5% |
10 |
7.4% |
51 |
37.8% |
33 |
24.4% |
96 |
3.20 |
1.5713 |
105.
Admissions staff provide students accurate information concerning admissions
requirements. |
42 |
31.1% |
0 |
0.0% |
7 |
5.2% |
53 |
39.3% |
33 |
24.4% |
93 |
3.28 |
1.6021 |
106. I
have adequate opportunities to assist in recruiting for my program. |
60 |
44.4% |
1 |
0.7% |
4 |
3.0% |
41 |
30.4% |
29 |
21.5% |
75 |
3.31 |
1.7156 |
107.
Overall, I am satisfied with the Admissions process. |
41 |
30.4% |
0 |
0.0% |
5 |
3.7% |
55 |
40.7% |
34 |
25.2% |
94 |
3.31 |
1.5989 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
G.
Career Center |
|
|
|
|
|
|
|
|
|
|
|
|
|
108. The
Career Center collaborates with instructors and promptly responds to requests
from students and faculty/staff. |
58 |
43.3% |
2 |
1.5% |
2 |
1.5% |
41 |
30.6% |
31 |
23.1% |
76 |
3.33 |
1.7284 |
109. The
Career Center provides a wide array of career-related resources, seminars,
workshops and one-to-one assessment and counseling. |
56 |
41.8% |
1 |
0.7% |
4 |
3.0% |
42 |
31.3% |
31 |
23.1% |
78 |
3.32 |
1.7133 |
110.
The Career Center provides a valuable service to my program and students. |
60 |
44.8% |
2 |
1.5% |
3 |
2.2% |
35 |
26.1% |
34 |
25.4% |
74 |
3.36 |
1.7564 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
H.
Financial Aid |
|
|
|
|
|
|
|
|
|
|
|
|
|
111.
The Financial Aid Office responds promptly to requests for information. |
59 |
43.7% |
3 |
2.2% |
5 |
3.7% |
42 |
31.1% |
26 |
19.3% |
76 |
3.20 |
1.6831 |
112.
The Financial Aid Office keeps me informed of program changes and upcoming
deadlines. |
66 |
48.9% |
4 |
3.0% |
7 |
5.2% |
34 |
25.2% |
24 |
17.8% |
69 |
3.13 |
1.6760 |
113. The
Financial Aid Office provides me the information I need concerning the
work-study program (such as policies and procedures), or the status of my
request for a work-study student. |
73 |
54.1% |
4 |
3.0% |
7 |
5.2% |
30 |
22.2% |
21 |
15.6% |
62 |
3.10 |
1.6503 |
114.
The feedback I receive from students indicates that the Financial Aid Office
is courteous and helpful to them. |
59 |
43.7% |
7 |
5.2% |
6 |
4.4% |
36 |
26.7% |
27 |
20.0% |
76 |
3.09 |
1.6794 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
I.
Placement Testing |
|
|
|
|
|
|
|
|
|
|
|
|
|
115.
Placement tests are readily available to entering students. |
57 |
42.2% |
0 |
0.0% |
0 |
0.0% |
43 |
31.9% |
35 |
25.9% |
78 |
3.45 |
1.7513 |
116.
Placement test scores are readily available and easily interpreted when
needed to advise students. |
65 |
48.1% |
0 |
0.0% |
2 |
1.5% |
38 |
28.1% |
30 |
22.2% |
70 |
3.40 |
1.7501 |
117.
Overall, I am satisfied with the placement testing process. |
60 |
44.4% |
0 |
0.0% |
0 |
0.0% |
42 |
31.1% |
33 |
24.4% |
75 |
3.44 |
1.7554 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
IV.
INSTRUCTIONAL & STUDENT SERVICES (Cont.) |
Don't Know/ Cannot Judge |
Strongly Disagree |
Disagree |
Agree |
Strongly Agree |
Total Responses |
Mean |
Standard Deviation |
J.
Registrar |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
118.
The Registrar's Office provides accurate information. |
32 |
23.7% |
1 |
0.7% |
1 |
0.7% |
60 |
44.4% |
41 |
30.4% |
103 |
3.37 |
1.5187 |
119.
The Registrar's Office provides timely information. |
31 |
23.0% |
1 |
0.7% |
3 |
2.2% |
57 |
42.2% |
43 |
31.9% |
104 |
3.37 |
1.5126 |
120.
The Registrar's Office responds to requests in an effective, prompt manner. |
32 |
23.7% |
1 |
0.7% |
4 |
3.0% |
57 |
42.2% |
41 |
30.4% |
103 |
3.34 |
1.5196 |
121. The
feedback I receive from students indicates that the Registrar's Office is
courteous and helpful to them. |
46 |
34.1% |
1 |
0.7% |
2 |
1.5% |
51 |
37.8% |
35 |
25.9% |
89 |
3.35 |
1.6621 |
122.
Overall, I am satisfied with the services of the Registrar's Office. |
31 |
23.0% |
1 |
0.7% |
1 |
0.7% |
63 |
46.7% |
39 |
28.9% |
104 |
3.35 |
1.4936 |
|
|
K.
Student Support Services |
|
|
|
|
|
|
|
|
|
|
|
|
|
123.
Student Support Services provides helpful services & assistance to
students. |
30 |
22.2% |
0 |
0.0% |
4 |
3.0% |
48 |
35.6% |
53 |
39.3% |
105 |
3.47 |
1.5321 |
124.
Overall, I am satisfied with the efforts of Student Support Services. |
31 |
23.0% |
0 |
0.0% |
3 |
2.2% |
47 |
34.8% |
54 |
40.0% |
104 |
3.49 |
1.5524 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
V.
INSTITUTIONAL ADVANCEMENT |
|
|
|
|
|
|
|
|
|
|
|
|
|
A.
Public Information |
|
|
|
|
|
|
|
|
|
|
|
|
|
125. The
Public Information Office is effective in communicating an accurate and
consistent image to students and the community. |
18 |
13.3% |
0 |
0.0% |
3 |
2.2% |
61 |
45.2% |
53 |
39.3% |
117 |
3.43 |
1.2751 |
126.
Public Information Office publications are accurate and error-free. |
22 |
16.3% |
0 |
0.0% |
1 |
0.7% |
66 |
48.9% |
46 |
34.1% |
113 |
3.40 |
1.3431 |
127.
Public Information publications are attractive and reader-friendly. |
19 |
14.1% |
0 |
0.0% |
0 |
0.0% |
63 |
46.7% |
53 |
39.3% |
116 |
3.46 |
1.2926 |
128. The
Public Information Office staff is responsive to requests for assistance from
faculty and staff. |
25 |
18.5% |
0 |
0.0% |
1 |
0.7% |
52 |
38.5% |
57 |
42.2% |
110 |
3.51 |
1.4464 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
VI.
SENIOR ADMINISTRATION |
|
|
|
|
|
|
|
|
|
|
|
|
|
A.
Resource Development |
|
|
|
|
|
|
|
|
|
|
|
|
|
129. I
understand the Funding Assistance Request process utilized by the SCC
Foundation and the Office for Grant Activities. |
51 |
38.1% |
4 |
3.0% |
7 |
5.2% |
49 |
36.6% |
23 |
17.2% |
83 |
3.10 |
1.6178 |
130. I
am aware of the Fund for the Improvement of Teaching & Learning
Mini-grant program supported by the SCC Foundation and the Office for Grant
Activities. |
49 |
36.8% |
2 |
1.5% |
6 |
4.5% |
50 |
37.6% |
26 |
19.5% |
84 |
3.19 |
1.6329 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
B. SCC
Foundation |
|
|
|
|
|
|
|
|
|
|
|
|
|
131. I
am familiar with the purpose and activities of the SCC Foundation. |
36 |
27.1% |
4 |
3.0% |
6 |
4.5% |
58 |
43.6% |
29 |
21.8% |
97 |
3.15 |
1.5324 |
132. I
have sufficient opportunities to support the fundraising efforts of the SCC
Foundation. |
46 |
34.6% |
3 |
2.3% |
6 |
4.5% |
50 |
37.6% |
28 |
21.1% |
87 |
3.18 |
1.6239 |
133. The
Foundation Office is effective in raising funds to supplement student &
college resources. |
57 |
42.9% |
3 |
2.3% |
4 |
3.0% |
43 |
32.3% |
26 |
19.5% |
76 |
3.21 |
1.6841 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
C,
Office for Grant Activities |
|
|
|
|
|
|
|
|
|
|
|
|
|
134. I
am familiar with the purpose, activities and services of the Office for Grant
Activities. |
42 |
30.2% |
8 |
5.8% |
3 |
2.2% |
61 |
43.9% |
25 |
18.0% |
97 |
3.06 |
1.5697 |
135. The
Office for Grant Activities is effective in securing funds to supplement
college resources. |
55 |
41.0% |
5 |
3.7% |
7 |
5.2% |
47 |
35.1% |
20 |
14.9% |
79 |
3.04 |
1.6133 |
VI.
SENIOR ADMINISTRATION (Cont.) |
Don't Know/ Cannot Judge |
Strongly Disagree |
Disagree |
Agree |
Strongly Agree |
Total Responses |
Mean |
Standard Deviation |
D.
Senior Leadership |
# |
% |
# |
% |
# |
% |
# |
% |
# |
% |
|
|
136. I
feel my input on important issues at the college is valued by senior
administration. |
24 |
17.9% |
5 |
3.7% |
12 |
9.0% |
52 |
38.8% |
41 |
30.6% |
110 |
3.17 |
1.4196 |
137. I
am satisfied with the level of communication between faculty/staff and senior
administration. |
24 |
18.0% |
2 |
1.5% |
11 |
8.3% |
54 |
40.6% |
42 |
31.6% |
109 |
3.25 |
1.4082 |
138.
Senior leadership treat faculty/staff as valued members of the college team. |
21 |
15.8% |
3 |
2.3% |
6 |
4.5% |
57 |
42.9% |
46 |
34.6% |
112 |
3.30 |
1.3670 |
139. I
agree with the current direction of the college. |
22 |
16.5% |
2 |
1.5% |
5 |
3.8% |
57 |
42.9% |
47 |
35.3% |
111 |
3.34 |
1.3820 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
E.
Planning & Research |
|
|
|
|
|
|
|
|
|
|
|
|
|
140.
Research & Planning reports and publications (such as the Fact Book)
contain valid and reliable information. |
43 |
32.1% |
0 |
0.0% |
0 |
0.0% |
40 |
29.9% |
51 |
38.1% |
91 |
3.56 |
1.7181 |
141. The
Research & Planning Office provides an effective level of support to
program review efforts. |
52 |
38.8% |
0 |
0.0% |
1 |
0.7% |
34 |
25.4% |
47 |
35.1% |
82 |
3.56 |
1.7891 |
142. The
Research & Planning Office provides an effective level of support to
departmental planning efforts. |
54 |
40.3% |
0 |
0.0% |
0 |
0.0% |
33 |
24.6% |
47 |
35.1% |
80 |
3.59 |
1.8071 |
143. The
Research & Planning Officer responds promptly and effectively to my
research, informational and/or planning requests. |
56 |
41.8% |
0 |
0.0% |
0 |
0.0% |
31 |
23.1% |
47 |
35.1% |
78 |
3.60 |
1.8225 |
144.
Overall, I am satisfied with the planning, research and institutional
effectiveness efforts at SCC. |
42 |
31.3% |
0 |
0.0% |
0 |
0.0% |
40 |
29.9% |
52 |
38.8% |
92 |
3.57 |
1.7105 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|