|
Computer Center
828.586.4091, ext. 424
support@southwesterncc.edu
Patty Wall
Network Services Specialist
828.586.4091, ext. 409 |
|
|
|
|
|
|
|
About the
Computer Center
|
| What the
Computer Center does: |
| |
The Technology Services Department
at Southwestern Community College
maintains 1000+ computers and almost
30 servers on 8 campuses for students,
faculty, and staff. The Computer
Center is responsible for the installation
and upkeep of all the computers,
computer related hardware, software
and telephones on campus. |
What the Computer Center does
for employees: |
| |
We create and maintain the
necessary accounts to enable
you to connect to our network
and to access the information
you need. We configure a Novell
GroupWise email account for
our employees and a dial up
account if you choose to connect
to the Internet through us.
We are here to provide you with
any technical assistance you
may need for your office computer
or any of the computer network
services that the college provides.
If and when you have a problem
with your computer, need to
request new equipment or new
software, just email us at workorder@southwesterncc.edu
or use our online work order
form at http://southwesterncc.edu/support,
to get your issue to us quickly
and allow us to do our best
to get it taken care of as soon
as possible. If you just have
a question or concern about
the college's computer network
services, please email support@southwesterncc.edu
or give the computer center
a call at 586.4091, ext. 424.
|
What the Computer Center does
for students: |
| |
The college provides all students
with a free email address during
their time here. This account
is available to students when
they start class and is terminated
either when they graduate or
stop attending classes at the
college. Southwestern Community
College also offers free dial-up
service to the Internet to full
time students and allows them
access to the college's online
services from home. If students
have trouble setting up their
accounts, they can review our
technical support help documents
at http://southwesterncc.edu/support/
, email support@southwesterncc.edu
or give the computer center
a call at 586.4091, ext. 424
and we will talk them through
the problem over the phone.
|
What you need to remember: |
| |
You will have a Novell NetWare
account which will allow you
to connect to our network from
your office PC or dial up account
if you have one, a GroupWise
email account, and a login account
on your office PC. You need
to remember your passwords and
login names and keep your passwords
the same in order for you to
be as productive as possible.
However, in the event you forget,
give the Computer Center a call
and we can reset your account
if need be. |
A
few words about passwords:
|
| |
To keep your login account
secure, refrain from writing
down your password and try to
make it with letters and numbers
or mix two words together. This
will make your password harder
to guess and help to keep the
entire network safer and secure.
|
|
|
|
Last
updated
8/18/08
|
|
|
|
