You are provided with an email address as soon as you begin taking classes at SCC. This account is yours until you stop attending classes. All students at SCC are provided an e-mail account. This e-mail account will be an important and official channel of communication between you, your instructor, and your academic advisors and the college.

Reminders for using email, both professionally and personally

• Include a clear and specific subject line.
• Read your own message a few times before sending it to prevent inaccuracies
• Check your spelling and grammar use.
• Do not curse, flame, spam or USE ALL CAPS in your message.  All are considered bad e-mail etiquette.
• Do not forward any chain letters
• Do not use e-mail for any illegal or unethical purpose.
• Realize that e-mail is a public, not a private medium. 

I already have an existing email account; do I have to use the school’s email account?

You do not have to use this account for all of your email, but realize that is the best form of communication for the Network Services Specialist and your instructors to contact you. Also, these addresses are available for your advisors and instructors at any time. If they email you, they will send the message to that address. It is important to check your email at least once a week or so. This will help keep you updated on school activities.

Is there a limit as to how many email accounts I can have?

No, you can have as many email accounts, as you desire. You can organize yourself and use a different email account for a different purpose; one could be personal, one academic, and one for mailing lists and newsgroups and so on.

How do I check my student email provided through SCC?

Once you are on-line and the browser has loaded, enter http://webmail.southwesterncc.edu in the address location of the browser (where you type in the URL’s). Remember, there is NO www before this address. Once the address is keyed in, press the enter key. This will take you to a screen that says "Welcome." You will need to click on the "LOG IN" button in the upper left corner. After clicking on Log In, you will see a gray screen pop up asking for a username and password.

You will need to use your USERNAME and PASSWORD to access your E-MAIL account and read your messages. Your USERNAME is the first letter of your first name, followed by the first four (4) letters of your last name, followed by the last four (4) digits of your Colleague ID. Your PASSWORD is your birth date (mmddyy).

FOR EXAMPLE: If your name is Sam Masters and your student ID is 3456789
Example USERNAME : smast6789

Your PASSWORD is your birth date (mmddyy)
Example PASSWORD : 010190

Where is the student e-mail server located?

The e-mail server is physically located on the main SCC campus on the 3rd floor of the Balsam Center. The server and user-database is maintained by a dedicated staff of friendly computer support professionals.

What is my e-mail address?

 Share your e-mail address (not your password) with classmates, faculty, advisors, and friends so they can send e-mail to your account.

Your E-MAIL address is: username@webmail.southwesterncc.edu

Example E-MAIL address : smast6789@webmail.southwesterncc.edu

Can I use my SCC provided e-mail service to send e-mail to people off-campus?

 Yes, your e-mail account is a fully featured, Internet based e-mail service. In addition to your username/password, which you need so you can access your mailbox and read your mail, you will also have an e-mail address. Share your e-mail address (not your username or password) with your friends and they can send e-mail messages to you that you can retrieve when you login.

When should I login and check my e-mail?

It is important that you access your e-mail account immediately because you will be receiving official communications from the college about your application, admission status and enrollment. Moreover, your instructor will be using your e-mail address to send you information about your class(s).

Do I have to use a computer on-campus to send and receive e-mail from my SCC e-mail account?

 No, you do not need to be on-campus to access your e-mail account. You can access your e-mail account from any PC that has an Internet connection.

I have an e-mail account with (Dnet, Yahoo, Hotmail, MSN, etc.). Can I use it instead of my SCC provided e-mail service?

Yahoo, MSN, Hotmail are all fine services. However, SCC staff, administrators, and faculty will be using your SCC e-mail box to conduct all official college and class related business. You do not have to "give-up" your Hotmail or Yahoo accounts, however, you will not find SCC related information in any of your e-mail accounts except the one provided by SCC.

Why can't I use my (Dnet, Yahoo, Hotmail, MSN, etc.) instead of the SCC provided e-mail?

SCC will provide a level of service that your other e-mail service cannot match. All your instructors will know what your e-mail address is (without you having to tell them), so you don't miss any important information regarding your classes, schedules or upcoming activities. Also, unwanted and unnecessary e-mail will be kept to a minimum because SCC will not share your e-mail address with 3rd parties. Additionally, our help-desk can locate and retrieve any important e-mail that you suspect may have been misdirected, not sent, or not received.

What happens if I don't use my SCC e-mail account?

If you don't access your SCC provided e-mail account, you will miss important information from your instructors, advisors, and college staff.

If I am having a problem with my account, whom should I contact at SCC who can help me?  If you are on-campus, you may visit the Computer Operations Center located on the 3rd floor of the Balsam Center at SCC's main campus in Sylva. The hours of operation are: 8-5 Mondays thru Fridays. If you are unable to visit the Computer Operation Center, you may call (828) 586-4091 ext. 424 or e-mail support@southwesterncc.edu.

» Back to Support