The ultimate goal of tutoring at Southwestern Community College is to help students become independent learners.
SCC Tutor Program Coordinator
Oaks Hall, Room G-9
828.339.4231 or 800.447.4091, x4231
A.A.S., Southwestern Community College
B.S.B.A., M.E., Western Carolina University
CRLA Internationally Certified Program
The tutoring program at Southwestern Community College is an internationally certified program through the College Reading and Learning Association (CRLA). SCC’s Tutor Program is certified at Levels I and II. The purpose of this program is twofold. First, it provides recognition and positive reinforcement for tutors' successful work from an international organization. Second, its certification process sets a standard of skills and training for tutors.
CRLA has been endorsed by the National Association for Developmental Education, the National Tutoring Association, and the Association for the Tutoring Profession.
CRLA certification allows the college to "raise the bar" and assure that all tutors receive the training and tutoring contact hours to ensure a quality program.
SCC’s Tutor Program offers tutorial assistance to students enrolled in curriculum classes. Tutoring is available at no cost to students and is provided in one-on-one or small group sessions. This program offers valuable academic assistance through competent, qualified peer and non-peer tutors who strive to encourage student motivation and achievement, and promote academic excellence.
Tutoring is offered at SCC for a number of reasons: to provide supportive academic services for students; to reduce classroom failure rates; to improve student retention; to develop effective study strategies; to serve as refresher sessions for students who are academically strong, but have forgotten basic curriculum principles; to develop a positive attitude toward learning; to improve self-confidence; and to increase students’ understanding of subject material and course concepts. Tutors can play a vital role in helping students achieve these goals.
Student Support Service Tutoring
This program provides tutoring for students who are currently enrolled in the Student Support Services Program (SSS). Tutors are paid from funds provided by the Title IV Grant. The goal of this tutoring program is to provide one-on-one assistance. In exceptional situations, tutoring sessions may be established where the tutor will be working with more than one student. Small groups will be kept to a 1-3 tutor/tutee ratio. SSS students may receive up to 5 hours of tutoring each week.
College and Perkins Eligible Tutoring
Provides tutoring for students enrolled in curriculum courses at Southwestern Community College. Tutoring sessions are usually in small groups, but can also be individual. SCC students may receive up to 4 hours of tutoring each week.
Tutor Position Description
SCC tutors provide individual and small group tutoring to curriculum students who request assistance with course material. Tutors learn to create an environment that is nurturing, encouraging, and promotes academic achievement by focusing on, not only, what to learn, but incorporating how to learn. Tutors must exhibit a positive and enthusiastic attitude toward learning. They must also demonstrate a competence and a desire to help students gain an understanding of course concepts and/or content. Tutors are required to attend trainings each semester as they work towards Level I and II certification. Through training, tutors have the opportunity to gain the necessary skills and strategies that will enable them to assist students with the academic problems and challenges they may be experiencing. SCC tutors exemplify academic excellence and are role models, thus, are expected to be professional, committed, and dedicated to the vision, mission and goals of Southwestern Community College’s Tutor Program.
Application Process, Regulations, and Responsibilities
- In order to qualify, tutors must have, and maintain, a 3.0 cumulative G.P.A. In addition, tutors must earn a grade of A or B in the content area they wish to tutor. A faculty member from the course area will be asked for a recommendation based on the prospective tutor’s proficiency, and ability to relate to other students.
- In the tutor’s initial meeting with the Tutor Program Coordinator, SCC’s Tutor Program will be explained, questions answered and paperwork initiated. All necessary paperwork must be completed and submitted to be employed as a tutor: SCC’s employment application and a Tutor Application. SCC conducts a criminal background check as part of this process.
- Tutor training is required as part of the CRLA Tutor Training/Certification process. The Tutor Program’s main training days are held at the beginning of Fall and Spring Semesters. Additional trainings are offered throughout the semesters.
- Tutoring takes place on the Jackson and Macon Campuses in areas designated by the Tutor Program Coordinator. Tutors are expected to conduct their tutoring sessions in the assigned areas. Periodically, arrangements can be made for tutoring at SCC's Swain Center, depending on the availability of tutors in this area.
- The Tutor Program has a wide variety of scientific models, charts, visuals, books and videos. There are also a variety of resources available at the Learning Assistance Center (LAC).
- SCC’s Tutor Program has an absenteeism policy for all students receiving tutoring. The information is covered during Tutor Training, provided to students who apply for a tutor, and reviewed again when tutors and students meet for the first session.
- Tutors are required to maintain program-specific paperwork and submit documentation in a timely manner.
- Current pay scale: $8.00 per hour for tutors currently attending and without a degree. For individuals who hold degrees (rates are per hour): AA/AAS Degree - $9.00; BS/BA Degree - $11.00.
- All tutors are encouraged to observe one class session in the content area they are tutoring. Additionally, tutors are encouraged to maintain regular contact with the instructor(s) for the course(s) in which they are assigned to tutor. Instructors may have additional materials or information tutors can use in the tutoring sessions.
- At the end of each semester, Tutors are required to complete a Tutor Program evaluation, focusing on the effectiveness of SCC’s Tutor Program, training, and their experiences tutoring. However, the Tutor Program Coordinator invites suggestions at any time.
- All tutors are required to maintain regular contact with the Tutor Program Coordinator. Tutors should relate any changes in tutoring schedules, report on the progression of tutor sessions, and/or discuss any concerns or problems.
Tutor Personal Inventory
- Why do you want to be a tutor?
- What qualities do you possess that you feel would help you be an effective tutor?
- What experiences have you had in working with or helping other people?
Principles of Ethical Standards for Tutors
Adapted from: Association for the Tutoring Profession (ATP) and supported by CRLA
Best Interest: Tutors are committed to acting in the best interest of their student tutees—to encourage student motivation and achievement, foster independent learning, and promote academic excellence.
Responsibility: Tutors take responsibility for their behavior and make a concerted effort to resolve conflicts that may arise in a diplomatic and professional manner.
Integrity: Tutors practice and promote honesty, accuracy, reliability, and decency.
Fairness: Tutors will make every effort to ensure that their potential biases, boundaries of their competence, and limitations of their expertise do not mislead or excuse unfair practices.
Commitment: Tutors are committed to fulfill the academic obligations they established with their student tutees.
Respect Dignity: Tutors are expected to respect the dignity of student tutees and to recognize and value their individuality, diversity, and differing learning styles.
Excellence: Tutors will strive to maintain and improve their skills and competence through training, workshops, continued education, and applicable professional activities.
Respect for Individual Differences: Tutors must respect cultural, individual and role differences, including those based on age, gender identity, race, ethnicity, culture, religion, disability, and socioeconomic status.
Professionalism: Tutors will not engage in inappropriate conversations or relationships with student tutees.
Confidentiality: Tutors must maintain the highest privacy standards with respect to protecting all personal and academic information related by student tutees.
Tutors with SCC’s Tutor Program may, at some point, have access to confidential information. This can include test/quiz grades, instructor conferences, student progress in class, personal issues/situations that students may share, i.e., learning disabilities, family problems, etc. Tutors accept the responsibility to protect student confidentiality. Failure to act professionally responsible may result in the termination of employment.
It is recommended that you avoid and do not encourage highly sensitive communications regarding personal and family problems during your tutoring sessions. Know when and how to refer a student to other resources on campus.
Exception to the confidentiality policy: If a student shares information that indicates s/he is in danger or s/he may endanger another, tutors are required to report this information immediately to the Tutor Program Coordinator, the Executive Director of Student Success, or the College counselor.
Referral means getting outside help for the student when whatever problem s/he has, academic or personal, goes beyond a tutor's responsibilities. Tutors are not counselors or advisors. Refer students when appropriate.
When to refer:
- When a student does not respond
- When a student’s needs, academic or personal, are beyond your responsibilities
- When a student is in direct violation of any College policy; e.g., cheating (including plagiarism), use or possession of drugs/alcohol/tobacco products on campus, stealing, destruction of College property, etc.
- When a student is demonstrating any form of negative or disruptive behavior.
Being committed to the job as a tutor is essential. The position as a tutor requires time, preparation, training, and enthusiasm. However, the reward is phenomenal. Tutors not only enhance their own personal understanding of the subject material they tutor, but they gain a profound satisfaction from helping another individual. Tutors are encouraged to include their tutoring experience and/or certification on employment applications, university transfer applications, scholarship applications, and any other related forms.