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Information Technology - Support & Services

A QUICK INTRO

The Support & Services Track of the Information Technology Curriculum focuses on help desk and troubleshooting in the Information Technology field.

 

WHAT YOU STUDY

Course work includes development of a student’s ability to create, store, communicate, exchange and use information to solve technical issues related to information support and services, interactive media, network systems, programming and software development, information security and other emerging technologies based on the selected area of study.

 

WHAT YOU CAN DO

Graduates should qualify for career opportunities as help desk and user support technicians.

 

WHAT YOU CAN EARN

For more information about this field, including salary and career pathways, check out this link on our Career Coach assessment tool.

 

COURSE INFORMATION

Click on title for course description.

 

FALL SEMESTER 1

Prefix No. Title Credit
ACA 111 College Student Success 1
CIS 110 Intro to Computers 3
CTI 110 Web, Pgm, & DB Foundation 3
CTI 120 Network & Security Foundation 3
ENG 111 Writing & Inquiry 3
NOS 110 Operating System Concepts 3
    Totals 16

 

SPRING SEMESTER 1

CIS 115 Intro to Prog & Logic 3
CTI 140 Virtualization Concepts 3
DBA 110 Database Concepts 3
ENG 112 Writing & Research in the Disciplines 3
NOS 130 Windows Single User 3
    Totals 15

 

SUMMER SEMESTER 

MAT 143 Quantitative Literacy 3
Choose one of the following:  
ECO 251 Principle of Microeconomics 3
PSY 150 General Psychology 3
Choose one of the following:  
HUM 115 Critical Thinking 3
PHI 240 Introduction to Ethics 3
    Totals 9

 

FALL SEMESTER 2

CTI 141 Cloud & Storage Concepts 3
CTS 120 Hardware/Software Support 3
CTS 155 Tech Support Functions 3
NOS 230 Windows Admin I 3
    Totals 12

 

SPRING SEMESTER 2

CTS 115 Info Sys Business Concepts 3
CTS 130 Spreadsheet 3
CTS 250 User Support & Software Eval 3
CTS 289 System Support Project 3
NOS 120 Linux/UNIX Single User 3
WBL 111  Work-Based Learning I 1
    Totals 16

Click on title for course description.

 

FALL SEMESTER 1

CTS 120 Hardware/Software Support 3
CTS 155 Tech Support Functions 3
    Totals 6

 

SPRING SEMESTER 1

CTS 115 Info Sys Business Concepts 3
CTS 250 User Support & Software Eval 3
    Totals 6
Kurt Berger
Information Technologies Instructor
Scott Cline
Information Technologies Department Chair; IT Program Coordinator/Instructor
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Information Technologies Instructor

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