Learning Assistance

Online Tutoring

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Online Tutoring

ThinkingStorm (TS) provides 240 minutes of free online assistance for each SCC student during fall and spring semesters and the summer session. This service is in addition to the free help provided by the Jackson and Macon Learning Assistance Centers (LACs). As is the case with all Learning Assistance staff, ThinkingStorm’s highly trained and qualified tutors help students to develop skills and build confidence as they pursue academic success.

Using ThinkingStorm

SCC students must access and use ThinkingStorm's online-tutoring services by clicking on the “Tutoring” link in any Moodle course. (Note: Using ThinkingStorm in any other way might result in charges for a student.) Click on "Start Now" at the bottom of the screen and follow the prompts. 

Subjects

Online tutoring includes on-demand, appointment-based, and asynchronous support. It is available every day and is broken into the following categories:  

Live,On-Demand Tutoring    

  • Mathematics: Basic through Calculus and Statistics 
  • Sciences: Biology, Chemistry, Physics

Live, Appointment-Based Tutoring

  • Writing
  • Business: Accounting, Finance Economics
  • Advanced Statistics
  • Spanish
  • Software and Computing

Writing Center Tutoring

  • Submission-based writing support for all SCC courses
  • Use of Writing Resource Center

Customer Service

ThinkingStorm (TS) is dedicated to student satisfaction and offers comprehensive customer support. Students who have questions or feedback may reach ThinkingStorm's Support team in the following ways:

  • Live Chat: Available 24/7 via the "Chat Online" icon on the ThinkingStorm homepage
  • Toll-Free Phone: Available 9 a.m.-5 p.m., Monday-Friday, by calling 877-889-5996
  • Email: Available 24/7 via care[at]thinkingstorm[dot]com 

More Support

For more information and if experiencing a problem between 8 a.m.-5 p.m., Monday-Thursday, and 8 a.m.-Noon, Friday, you may use the following contact information:

SCC Learning Assistance Coordinator
Oaks Hall, Room 101A
828.339.4325 or 800.447.4091, x4325
tknott[at]southwesterncc[dot]edu